There are many ways to integrate ReferralCandy into your website and the type of integration you choose depends on your eCommerce platform and the level of customization you need.
Email Integration does not require technical expertise, while JavaScript integration and API integration do. Go to the setup page to find instructions on how to integrate ReferralCandy with your store's platform. If you're a Shopify merchant, it's as simple as adding the ReferralCandy app to your Shopify account. Learn more
Important: You should only use one integration type for your store. Please don't combine multiple integration types to avoid issues.
Not sure if ReferralCandy will work on your platform? Check out the following links:
Email integration
Email integration is the simplest way you can integrate your store with ReferralCandy. For this type of integration, there are two (2) basic steps required:
BCC ReferralCandy on the invoice email that is sent out to customers once the purchase is completed.
Insert a referral tracking code on the purchase completed page that your customer sees once they have completed a purchase on your site. View a sample of the code
JavaScript integration
For JavaScript Integration, you will need to insert a purchase and referral tracking code on your store's purchase completed page. You will then modify the code to add your platform's dynamic checkout variables. This enables ReferralCandy to detect and track purchases and referrals.
The availability of these dynamic variables on your checkout page varies from platform to platform
There's also an option to enable the post-purchase popup widget as part of this integration
API integration
This enables you to integrate your platform with ReferralCandy via API to exchange data on purchases and referrals. This is highly customizable and requires programming experience to set up. There are two (2) basic steps required:
Use the purchase method of our API to send us the transaction information once the purchase is completed. Learn more
Insert a referral tracking code on the purchase completed page that your customer sees once they have completed a purchase on your site. View a sample of the code
Other integrations
Visit the Store Integrations collection to see more content related to integrating ReferralCandy with other eCommerce platforms.
Store integrations FAQ
Can I access ReferralCandy via the Shopify admin panel?
Can I access ReferralCandy via the Shopify admin panel?
Yes, the ReferralCandy app is available for installation in your Shopify admin.
Shopify merchants no longer have access to the previous ReferralCandy dashboard and should use the ReferralCandy app in Shopify instead.
Can I use ReferralCandy for my store's mobile app?
Can I use ReferralCandy for my store's mobile app?
ReferralCandy doesn't support referral programs from mobile apps on any platform (iOS, Android, Windows, etc.).
Customers need to use a web or mobile browser to make their purchases for accurate referral tracking to take place.
Can I use the old web browser ReferralCandy dashboard as a Shopify merchant?
Can I use the old web browser ReferralCandy dashboard as a Shopify merchant?
No. Shopify merchants must use the embedded ReferralCandy app within Shopify. All features and settings necessary to run campaigns and manage your account are available in both the previous dashboard and the Shopify app.
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