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Can I use ReferralCandy if I'm not using a supported eCommerce platform?
Can I use ReferralCandy if I'm not using a supported eCommerce platform?
Adam avatar
Written by Adam
Updated over 2 months ago

If your store isn't on a supported platform, it's still possible to integrate ReferralCandy with most setups, as long as the steps below can be implemented on your store.

  1. Forward or BCC invoice emails to ReferralCandy immediately after each purchase, with necessary transaction information.

  2. Insert a JavaScript referral tracking code on your purchase completed page.

Note: For guidance on how to perform these steps, check with your eCommerce platform's support team as they are in the best position to help you navigate your online store's platform.

Alternatively, you can try JavaScript or API integration if your store does not allow you to forward or BCC invoice emails to ReferralCandy. These integration types provide better tracking and offer more customization. Read about other integration options.


List of known unsupported platforms

Based on feedback from retailers, ReferralCandy is unable to support the following platforms. It is highly likely that integrating ReferralCandy with these platforms may be unsuccessful.

  • Amazon

  • Chargebee

  • Crowdfunding platforms (e.g. Indiegogo, Kickstarter, GoFundMe etc.)

  • Etsy

  • Eventbrite

  • Freshbooks

  • Infusionsoft

  • Moonfruit

  • PayPal (where the user is redirected to PayPal to complete the purchase)

  • Quickbooks

  • Salesforce

  • Tilt

  • Weebly

  • Wix

  • Zepo

  • Mobile Apps (iOS, Android, Windows, Symbian etc.)


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