Klaviyo is a cloud-based email marketing platform that allows merchants to target, personalize, monitor, and optimize of marketing campaigns. With the Klaviyo integration, you can run ReferralCandy campaigns with your Klaviyo flows.
Note: This article outlines the new Klaviyo one-click integration process. If you integrated before April 2025, there's no action needed unless you need to restart or reconnect your integration. Learn more
Integrate ReferralCandy with Klaviyo
Go to your Integrations > Klaviyo page:
Click Connect.
You're redirected to the Klaviyo site. Enter your credentials if you're not logged in. Click Continue.
The app permission request page appears. Click Allow to proceed.
Once the ReferralCandy access is granted, you're taken back to the ReferralCandy Integrations page. You should see the Connected badge in green.
Note: If you intend to send referral campaign emails to your customers via Klaviyo, you must turn off the referral emails sent by ReferralCandy. Learn more
Confirm the Klaviyo integration
If the integration is complete, you should see ReferralCandy on the Integrations page with the Enabled status, and a new profile candybot@referralcandy.com should have been created.
Up next with Klaviyo integration
Klaviyo integration FAQ
What is the Klaviyo one-click connection?
What is the Klaviyo one-click connection?
The Klaviyo integration process was updated in April 2025, from manually creating an API key to a one-click solution directly from the ReferralCandy web app or Shopify app.
If you integrated Klaviyo before the update, there's no action needed from you unless you recently disconnected. You can still reconnect using the same Klaviyo custom API key. However, we highly recommend using the new integration process:
Go to your Klaviyo account and delete the custom API you previously created for ReferralCandy.
Go to your Integrations > Klaviyo page:
Click Enable one-click connection.
You're redirected to the Klaviyo site. Click Continue.
The app permission request page appears. Click Allow to proceed.
💬 Need help? Click the chat widget on the right to start a conversation. Learn more