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[Shopify] Integration: ReferralCandy with Recharge (Shopify Checkout Integration)

Adam avatar
Written by Adam
Updated over a week ago

🚧 The ReferralCandy integration with Recharge (Shopify Checkout Integration) is under maintenance. To get assistance, contact us.

Integrate Recharge with ReferralCandy so you can give out rewards on your store's subscription products. This article is specific to the Shopify Checkout Integration platform.


Connecting ReferralCandy to Recharge

Note: Connecting ReferralCandy to Recharge is necessary if you want your advocates (customers) to be able to apply discount codes to their existing subscriptions (via the Recharge Customer Portal), see Step 7 below.

Make sure that ReferralCandy and Recharge are installed on your Shopify store and that you are logged in on both platforms.

  1. From the ReferralCandy dashboard, go to Integrations and click Payments.

  2. Click Recharge. A pop-up message will appear. Click Connect. If you are not logged in to Shopify and Recharge yet, you will be prompted to log in.

  3. You will be taken to a confirmation screen. Click Install to proceed.

  4. Once done, your ReferralCandy Payments Integration page will show that Recharge is connected.

  5. Go to your campaign's Rewards page and set up your reward.

  6. To allow your customers to apply discount codes to existing subscriptions, go to your Recharge dashboard and head to Storefront, then click Customer Portal.

  7. Scroll down to find the Discounts section. Enable the option shown below.

  8. Click Save.


Recharge integration FAQ

What type of products can customers apply discount codes to?

Discount codes can be applied to the following product types:

  • One-time purchase products only

  • Subscription products only

  • Both one-time purchases and subscription products

When will customers receive their discount codes?

Referred friends

When new customers are referred through the referral link, they get a discount code, also known as the friend offer. They can copy this code and paste it once they reach your store's checkout page.

Advocates and affiliates (referrers)

After making a successful referral, the advocate or affiliate receives a reward email with a unique discount code inside.

Where can customers redeem their discount codes?

  • Existing subscriptions

  • New subscriptions

  • New one-time purchases

What are the limitations of this type of integration?

  • If you didn't complete the Recharge integration steps, advocates won't be able to apply discount codes to their existing subscriptions via the Recharge customer portal

  • You can select only one product collection to which the reward can be applied


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