You can get a list of your customers including their names, email addresses, and details about their referral activities in the CSV file format.
Exporting your contacts
When you export your contact list, ReferralCandy sends an email that contains the exported CSV file to your admin email address. The email may take up to 30 minutes to process, and the download link expires in 6 hours upon receipt.
You can open the CSV file using any spreadsheet software. This is what the exported CSV file would look like:
Download a list of contacts in a campaign
Due to file size restrictions, exporting a full list of contacts from the dashboard is not supported. You may only export a list of contacts within a campaign:
From the ReferralCandy dashboard, go to Contacts.
Click Export Customers in the upper-right corner.
Select the campaign from the dropdown list.
Click Export.
Once exported, the link to the exported CSV file will be sent to your registered admin email address. The download link expires in 6 hours upon receipt. Exports are limited to 10,000 contacts per batch.
Note: If you have a high-volume customer database, you may experience a delay in receiving the complete list of your customers. Please allow up to 24 hours.
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