This article is for merchants on other platforms.
You create the coupon codes yourself in your store, then upload them to ReferralCandy so they can be given out as rewards. You can use single-use codes (a pool where each code is given out once) or a single multi-use code that everyone receives.
BigCommerce is the exception. ReferralCandy's app integration with BigCommerce lets it auto-generate the codes for you, so you don't need to create or upload them yourself.
Step 1: Create the codes in your store
First, create the coupon codes in your store's admin panel. Each platform does this differently — for WooCommerce, see WooCommerce coupon management. On other platforms, follow your store's own documentation for creating coupon codes.
For single-use coupons you'll need a batch of codes to draw from — we recommend creating at least 500 so your campaign doesn't run out.
Step 2: Upload the codes to ReferralCandy
Advocate reward
From the ReferralCandy dashboard, go to Campaigns and select your campaign.
Open Advocate reward.
Open the reward tier you want to set up and click Edit reward settings.
Select An amount off coupon.
Under Coupon type, choose Single use or Multi use:
Single use — paste your codes into the text field (one code per line, no commas) or upload a CSV file (CSV recommended). Example:
COUPON01
COUPON02
COUPON03Multi use — enter the single code, and set a coupon expiry (or leave Coupon never expires on).
Click Save.
Note: If you run out of single-use codes, your campaign automatically stops — upload more codes to resume it.
Friend offer
From the ReferralCandy dashboard, go to Campaigns and select your campaign.
Open Friend offer.
Select An amount off coupon.
Enter your multi-use code, and set a coupon expiry (or leave Coupon never expires on).
Click Save.
Note: The friend offer supports a multi-use code only — single-use codes aren't available for the friend offer. Why is that?
