For your referral program, your Advocates can share the following incentives to their referred friends to encourage them to purchase at your store.
Shopify or BigCommerce
If you select Coupon Reward, ReferralCandy will automatically generate the friend offer coupon code that the Advocate can share with their friends. You can choose if the discount is a specific cash amount, or a percentage off their purchase.
For other platforms, friend coupon codes have to be generated and provided by you as the coupon codes may be tied into your store’s checkout process, and ReferralCandy has no automated way of knowing what the codes are.
By default, the coupon code needs to be a multi-use discount code as the same code will be shown to all Referred Friends who see the referral information. Single-use codes are not allowed as friend offers for compelling reasons. See Why isn't there an option for Single-Use Coupon Codes for the Friend Offer?
Setting up the Coupon Reward
Go to the Rewards section of your dashboard.
Go to the Friend Reward tab and select Coupon Reward.
Indicate the coupon code description.
Under "Add Coupon Code for Friends" paste the multi-use coupon code you set up in your eCommerce platform.
Select the Coupon Expiry.
Click Save Reward.
Note: Limiting the use of the coupon code to new customers only and/or setting a minimum purchase amount for each coupon code to apply, has to be done through your eCommerce platform.
This is if you want to ensure that if a Referred Friend is an existing customer or has made any purchases at your store (for example, checking against email addresses and user accounts), they will not be able to use the discount code.
Promo Link (Not available with Shopify)
The Promo Link option allows you to provide customized offers for Referred Friends. Examples include cash, loyalty points, gift certificates, free gifts, memberships, subscriptions, free shipping, or other custom incentives.
This allows you to use a URL that Advocates can share with their Referred Friends to access a landing page on your website. This page has to be set up and hosted by you. You can also set up the URL to link to your store to apply a discount code automatically when a Referred Friend reaches checkout. How to set up the promo link
You can opt not to give out friend offers. If you choose No Offer, the friend landing page for your campaign will be disabled. Referred Friends will be redirected to the Store URL that you've set on your Store Settings.
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