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Managing campaign email settings
Managing campaign email settings

Set up and enable core emails sent to your customers through ReferralCandy

Adam avatar
Written by Adam
Updated over a month ago

Referral emails are an integral part of your customers' referral journey. Learn how to enable, disable, and customize the sending out of your core referral emails to your customers.

The following are the email settings you can turn on and set up in ReferralCandy:

Campaign email settings

  • Invite Emails - Emails sent to contacts upon enrollment in your campaign.

  • Reminder Emails - Emails sent at regular intervals based on referral activity.

  • Reward Emails - Email sent to update the Advocate on the status of their referrals.

  • Win-back Email - A scheduled email sent to contacts based on their sharing and purchase activity to re-engage them with your referral program.

General email settings

  • Marketing email preferences - Override customers' email preferences when they are unsubscribed from receiving marketing emails, such as referral campaign emails.

Note: By default, all emails are enabled and set to their recommended settings. What do these emails look like?


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