If you have questions or concerns about ReferralCandy or our help center articles, click the Messenger widget on the bottom right of the page to start a conversation. It’s always there when you need it.
If you’re already chatting with us here (Messenger or email), just reply in this conversation and we’ll help you — no need to start a new chat.
How to contact us
Click the Messenger widget.
Then select Send us a message.
The Messenger widget appears on the following ReferralCandy sites:
This help center
ReferralCandy App embedded in Shopify
Note: If you're not logged into your ReferralCandy account, make sure to provide your email address in the chat form so our team can reach out to you via email after you close the site.
Use the Get a demo (request a call) button on our Pricing page to request a call for onboarding, setup help, or a walkthrough.
Who this is for
Merchants who want a live walkthrough (call/Zoom/screen share) for onboarding or setup help.
How to request a call
Click Get a demo (request a call) (see screenshot below).
Fill out the short form, then select a time.