Forwarding or BCCing your invoice emails to ReferralCandy is required for the Email Integration to work. The emails we will receive will be scanned to detect and track purchases and referrals at your store.
For the complete guides on integration, please refer to our Setup page.
Forwarding invoice emails
For Email Integration to work, you need to forward / BCC all your invoice emails to ReferralCandy. The ReferralCandy system sorts through all the purchases and helps you figure out which purchases came from referrals and which ones did not.
Invoices will be sent to your unique ReferralCandy email address, which can be found on the Integration page of your ReferralCandy dashboard:
Go to your store's admin panel and look for your customer invoice settings. Make sure that the invoices you forward or BCC to ReferralCandy contain the following information (in no particular order). These information will displayed on the Invoice History page of your ReferralCandy dashboard:
First name of the customer
Last name of the customer
Email address of the customer (this should be in the email body or the ‘To’ field)
Total invoice amount and 3 Letter Currency Code
Time* (including minutes and seconds) when the customer views the purchase completed / "Thank you" page where the referral tracking code was inserted
Preferred language** of the customer
Whether the customer consented to marketing*** (optional)
Up next: Add a referral tracking code
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