Setting up the Reminder Emails
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Sending reminder emails to your Advocates at regular intervals
Sending reminder emails to your Advocates at regular intervals
Remind Advocates about your referral program if they haven't referred anyone yet
Adam avatar
Written by Adam
Updated over a week ago

The ReferralCandy app has the ability to send Reminder Emails to Advocates at regular intervals to keep your store top of their mind. You are able to configure the interval for these reminder emails (or turn them off completely).

Reminder Emails run on an adaptive system that spaces out these emails if we detect that your customers are not interacting with them, eventually stopping altogether so you don't have to worry about them being too "spammy" (we hate spam too!). Your customers can also choose to unsubscribe at any point in time.

Alternatively, you have the option to stop sending Reminder Emails after a specific amount of them have already been sent.

Setting up the Reminder Emails

  1. On your ReferralCandy dashboard, go to Campaigns and click All Campaigns. Select your active campaign.

  2. Click Email Settings. Find the Reminder Emails sections and make sure that it is enabled.

  3. Select when you'd like the reminder emails to be sent and when we should stop sending them to your Advocates.

  4. Click Save Changes.

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