Skip to main content

[Other Platforms] Marketing email preferences

Patrick avatar
Written by Patrick
Updated over 3 weeks ago

When customers choose to opt-out of receiving email communications from you, they won't receive campaign emails about your referral or affiliate program. You can override your customers' marketing email preferences if they are unsubscribed from receiving campaign emails from your store.


Overriding email preferences

To ignore marketing email preferences:

  1. From the ReferralCandy dashboard, go to Campaigns > Settings > Marketing Emails section.

  2. Go to the Marketing Emails section. Click to expand.

  3. Check Send emails even if customers do not opt-in at checkout.

  4. Click Save changes.


πŸ’¬ Need help? Click the chat widget on the right to start a conversation. Learn more


Did this answer your question?