You have the option to select Cash as your advocate or affiliate reward. This allows you to send monetary incentive to your advocates for making successful referrals.
Tip: Use the cash reward if your customers are unlikely to make repeat purchases. If you sell items that are considered one-time purchases, such as furniture, appliances, or electronic devices, offering discounts on future purchases won't be appealing. In this case, cash is more valuable to customers. Learn about choosing rewards.
Using cash reward
A cash reward can be any of the following types. Note that you can only choose one type of cash reward per campaign:
A fixed cash amount
A percentage of the referred friend's purchase
When setting up a cash reward, make sure that the minimum purchase amount for a purchase to be rewardable is set above the cash reward amount to prevent yourself from being out of pocket from each referral.
Using FlexiTiers? You must subscribe to the AffiliatePlus (Beta) add-on to use cash rewards starting from the 2nd reward tier onwards. Learn more
Delivery of the cash rewards is handled by the ReferralCandy app automatically through PayPal under Anafore LLC. Learn more
Add a credit card (Shopify)
If you're a Shopify merchant, you need to add your credit card information as the payment method for the reward. We charge cash rewards to your credit card so they can be billed separately from your account plan, fees, and commissions.
To add a credit card information in Shopify:
From your Shopify admin, go to Campaigns > Select your campaign. In the Set rewards section, click Advocate reward.
If you haven't added a credit card yet, the Cash option is grayed out. Click the link in the message that says To use cash rewards, add credit card details.
Fill out the form with your credit card information.
Click Pay.
Once the payment is authorized, you can now use Cash as a reward option in Shopify.
Note: The currency shown for cash rewards should be the main currency of your referral program. Regardless of which currency you set, cash rewards will be always paid out in the USD equivalent amount via PayPal. Learn more
Cash reward FAQ
Can I use a payment platform other than PayPal to send cash rewards?
Can I use a payment platform other than PayPal to send cash rewards?
No. ReferralCandy only uses PayPal to send cash rewards. Changing the payment system for cash rewards is not possible.
What happens if my advocate doesn't have a PayPal account to receive cash rewards?
What happens if my advocate doesn't have a PayPal account to receive cash rewards?
If your advocate doesn't have a PayPal account, they must open one to receive the cash reward. Here's how it works:
ReferralCandy sends cash to the advocate's email address they used to enroll in the campaign.
Advocate gets an email from PayPal letting them know that they received funds.
If the advocate does not have a PayPal account, the email will instruct them to open a PayPal account to have access to the cash reward.
Refer to the How to receive money article on PayPal's help center site to learn more.
Important: PayPal has restrictions on sending cash to specific accounts. Read this article to see what account types are restricted.
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