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Setting a minimum purchase amount for reward eligibility
Setting a minimum purchase amount for reward eligibility

Set a minimum purchase amount that the referred friend must spend in order to be eligible for a referral reward for the Advocate.

Adam avatar
Written by Adam
Updated over a week ago

You have the ability to set a minimum purchase amount to determine which purchases from referred friends count towards rewards for the Advocate.

We often refer to these eligible purchases as being "rewardable"

Tips for setting a minimum purchase amount

  • Please note that the minimum purchase requirement is based on the subtotal after any discount codes have been applied.

  • For referral programs, it's generally recommended to set a low minimum purchase to encourage more participation. However, in some cases, you may want to target a higher cart value for reward eligibility, depending on the specific goals of your campaign.

  • If you're offering a cash reward, set the minimum purchase amount above the cash reward amount to prevent yourself from being out of pocket from each referral.


Changing the minimum purchase amount

Important: (Shopify merchants) When a referred purchase is fully refunded, ReferralCandy doesn't delete the purchase, but only modifies its amount to $0. You must set your minimum spend to at least $1 to avoid sending out rewards for refunded purchases.

To set the minimum purchase amount:

  1. Go to your campaign's Reward conditions page:

    • From the ReferralCandy dashboard, go to Campaigns > Select your campaign > Rewards > Reward Settings tab.

    • From your Shopify admin, go to Campaigns > Select your campaign. In the Set rewards section, click Reward conditions.

  2. Set the minimum spending amount:

    • On the ReferralCandy dashboard, enter the amount in the Minimum spending for reward eligibility field.

    • In Shopify admin, select Minimum spending amount in the Minimum spending for reward eligibility section and enter the amount.

  3. Set the required number of referral purchases before an Advocate gets a reward.

  4. Set the number of rewardable referred purchases that count toward an Advocate reward.

  5. Save the changes.

Note: The minimum spending amount set is based on the subtotal amount, which is the amount after any discount is applied, but before taxes and shipping fees.


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