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Klaviyo: ReferralCandy custom properties
Klaviyo: ReferralCandy custom properties
ReferralCandy events and custom properties you can use in your Klaviyo flows
Caye Arahan avatar
Written by Caye Arahan
Updated over a week ago

Klaviyo integration lets you use ReferralCandy custom properties to push information from ReferralCandy to your Klaviyo flows. Different events in ReferralCandy will update custom properties and metrics in Klaviyo.


ReferralCandy events and triggers

These are events that you can use to trigger targeted email flows. You can also use these events together with custom properties to create an awesome variety of targeted emails.

Important: When any of the following events are triggered, all ReferralCandy custom properties will be updated for that specific customer profile.

ReferralCandy Event

Trigger

RC - Banned from ReferralCandy

Triggered when we detect an Advocate or customer was banned

RC - Enrolled via invitation

Triggered every time a new customer is enrolled via the Invite Customers tool

RC - Enrolled via post purchase

Triggered every time a purchase is made

RC - Enrolled via signup form

Triggered every time a new signup is detected

RC - Purchase referred by profile detected

Triggered every time a referred purchase is detected

RC - Purchase referred by profile made ineligible

Triggered every time a referred purchase is flagged as ineligible

RC - Removed from ReferralCandy

Triggered when we detect an Advocate or customer was deleted from your ReferralCandy account

RC - Reward earned

Triggered every time an Advocate successfully earns a reward

RC - Subscribed from ReferralCandy

Triggered when we detect an Advocate has subscribed to the native ReferralCandy emails (postman service)

RC - Unenrolled from Campaign

Triggered when an Advocate is unenrolled from your referral campaign

RC - Unsubscribed from ReferralCandy

Triggered when we detect an Advocate has unsubscribed from the native ReferralCandy emails (postman service)

ReferralCandy custom properties

Below you can find a list of ReferralCandy custom properties you can use in Klaviyo.

Note: We're using the default campaign short code FREN here as an example. Please use the short code you've set for your active campaign when using custom properties for your Klaviyo flows.

Where to find your short code

To find your short code, go to Campaigns then click All Campaigns. Select your active campaign and find your campaign short code.

Custom Property

Description

Sample Value

RC FREN - Portal link

Advocate's Sharing Page

RC FREN - Referral Link

Advocate's referral link

RC FREN - Referred purchase accumulated

Total no. of approved rewardable referred purchase accumulated by the Advocate

1

RC FREN - Referred purchase needed for next reward

Total no. of approved referred purchases needed for Advocate to be qualified for the next reward

1

The custom properties below show timestamp information based on profile actions. These custom properties are intended for debugging or admin purposes:

Custom Property

Description

Sample Value

RC FREN - Banned at

When the profile was banned

Unix timestamp format:

(ex: 1660724560)

RC FREN - Deleted at

When the profile was deleted

Unix timestamp format:

(ex: 1660724560)

RC FREN - Enrolled at

When the profile was enrolled in your referral campaign

Unix timestamp format:

(ex: 1660724560)

RC FREN - Unsubscribed at

When the profile was unsubscribed from receiving ReferralCandy emails

Unix timestamp format:

(ex: 1660724560)

RC FREN - Updated at

When the profile was last updated

Unix timestamp format:

(ex: 1660724560)


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