Other than the invite email and reward notifications, you can send other notifications via Klaviyo based on certain events that your contacts experience. This article provides other notification types, such as sending an email when a contact is unsubscribed or removed from your referral program.
Before you begin setting up flows, we recommend you first read the Klaviyo integration overview and ReferralCandy custom properties articles.
To learn more about flows, read Getting started with flows on the Klaviyo help center.
Unsubscribed from ReferralCandy
To send an automated email to contacts who requested to be unsubscribed from receiving campaign emails about your referral program, you can replicate the following setup and make tweaks as needed.
Trigger
Metric (API): RC - Unsubscribed from campaign emails
Email
Draft your email content and insert custom properties. Use the short code you've set for your live campaign when using custom properties. Learn more
Recommended: Note in the email body that they are only unsubscribed from your referral program, and that unsubscribing from emails sent by your store must be done separately.
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Removed from ReferralCandy
To send an automated email to contacts who requested to be deleted from your ReferralCandy account, you can replicate the following setup and make tweaks as needed.
Trigger
Metric (API): RC - Removed from ReferralCandy
Email
Draft your email content and insert custom properties. Use the short code you've set for your live campaign when using custom properties. Learn more
Recommended: Note in the email body that this action is irreversible and that any pending referral rewards will be automatically forfeited.
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