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Integration: Using ReferralCandy with Recharge (Shopify Checkout Integration)
Integration: Using ReferralCandy with Recharge (Shopify Checkout Integration)
Caye Arahan avatar
Written by Caye Arahan
Updated over a week ago

ReferralCandy and Recharge are excited to team up to provide you with a referral solution that works for your recurring subscription charges.

Depending on your store's Recharge checkout platform, ReferralCandy has 2 different integrations available that have a different set of advantages and limitations.

  • This article is specific to the Shopify Checkout Integration platform type

  • If you're on the Recharge Checkout on Shopify platform, please see this article

Connecting ReferralCandy to Recharge

  1. Make sure that ReferralCandy and Recharge are installed on your Shopify store and that you are logged in on both platforms.

  2. On your ReferralCandy dashboard, go to Integrations and click Payments.

  3. Click Recharge. A popup message will appear. Click Connect to proceed. If you are not logged in to Shopify and Recharge yet, you will be prompted to log in.

  4. You will be taken to a confirmation screen. Click Install to proceed.

    Once installed, your ReferralCandy Payments Integration page will show that Recharge has been connected.

  5. Go to your campaign and click Rewards on the left-hand side of the dashboard to configure your reward settings.

  6. To allow your customers to apply discount codes to existing subscriptions, go to your Recharge dashboard and head to Storefront then click Customer Portal.

  7. Scroll down to find the Discounts section. Enable the option below:

  8. Click Save.

Congratulations, you've successfully launched your referral program for subscriptions!

Frequently asked questions

What type of products can customers apply discount codes on?

  • One-time purchase products only

  • Subscription products only

  • Both one-time purchases and subscription products

When will customers receive their discount codes?

  • For Referred Friends (Referees)

    • When new customers are referred by Advocates of your referral program (by opening a referral link), they will receive a discount code. They can copy this code and paste it once they reach your store's checkout page.

  • For Advocates (Referrers)

    • After making a successful referral, the referrer (Advocate) will receive a reward email with a unique discount code inside.

Where can customers redeem their discount codes?

  • Existing subscriptions

  • New subscriptions

  • New one-time purchases

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