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Integration: Using ReferralCandy with Recharge (Shopify Checkout Integration)
Integration: Using ReferralCandy with Recharge (Shopify Checkout Integration)
Adam avatar
Written by Adam
Updated over a week ago

Integrate Recharge with ReferralCandy so you can give out rewards on your store's subscription products. ReferralCandy supports two Recharge platform types that have different sets of advantages and limitations.

This article is specific to the Shopify Checkout Integration platform type. If you're on Recharge Checkout on Shopify, please see this article.

Connecting ReferralCandy to Recharge

Note: Connecting ReferralCandy to Recharge is necessary if you want your advocates (customers) to be able to apply discount codes to their existing subscriptions (via the Recharge Customer Portal), see Step 7 below.

Make sure that ReferralCandy and Recharge are installed on your Shopify store and that you are logged in on both platforms.

  1. On your ReferralCandy dashboard, go to Integrations and click Payments.

  2. Click Recharge. A pop-up message will appear. Click Connect. If you are not logged in to Shopify and Recharge yet, you will be prompted to log in.

  3. You will be taken to a confirmation screen. Click Install to proceed.

  4. Once done, your ReferralCandy Payments Integration page will show that Recharge is connected.

  5. Go to your campaign's Rewards page and set up your reward.

  6. To allow your customers to apply discount codes to existing subscriptions, go to your Recharge dashboard and head to Storefront, then click Customer Portal.

  7. Scroll down to find the Discounts section. Enable the option shown below.

  8. Click Save.

Frequently asked questions

What type of products can customers apply discount codes on?

  • One-time purchase products only

  • Subscription products only

  • Both one-time purchases and subscription products

When will customers receive their discount codes?

  • For Referred Friends (Referees)

    • When new customers are referred by Advocates of your referral program (by opening a referral link), they will receive a discount code. They can copy this code and paste it once they reach your store's checkout page.

  • For Advocates (Referrers)

    • After making a successful referral, the referrer (Advocate) will receive a reward email with a unique discount code inside.

Where can customers redeem their discount codes?

  • Existing subscriptions

  • New subscriptions

  • New one-time purchases

What are the limitations of this type of integration?

  • If you did not connect ReferralCandy to Recharge, your Advocates can't apply discount codes to their existing subscriptions via the customer portal

  • You won't be able to select which product collection(s) the reward can be applied to

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