This article is for Shopify merchants. For another store platform, see [Other Platforms] Updating your payment details.
Your ReferralCandy subscription is billed through Shopify integrated billing by default. Update the payment method for your Shopify bill in Shopify admin > Settings > Billing. The credit-card instructions below are for cash rewards that use a card held in ReferralCandy.
For current subscription options, visit ReferralCandy's plans and pricing page.
Update the credit card used for cash rewards
Use these steps if your cash reward setup uses a card held in ReferralCandy:
Open the ReferralCandy app in Shopify admin, then go to Account > Payments. If the tab is hidden, open More views.
Under Credit card information, click Update to replace your card. If you are adding a card for the first time, click Add payment method.
In the payment form, enter your Card information, Cardholder name, and Country or region.
Click Save and complete any payment authorization requested.
Your credit card update is successful once the payment is authorized. If you get an error, see Why can't I enter or update my credit card details?
Cash reward funding depends on your payout method. See Plans, Billing, Billing History, and Payments for how subscription and cash reward charges are billed.
Update billing details
The Billing address field in ReferralCandy controls the information in the To section of your ReferralCandy invoice. You can include your company name, address and registration number.
Open the ReferralCandy app in Shopify admin, then go to Account > Store details.
Under Billing information, update the Billing address.
Click Save.
Change who receives ReferralCandy invoice emails
ReferralCandy sends invoice emails to your Admin email address in Account > Profile. To change the recipient, follow [Shopify] Managing your account settings.