You can set a default language for your store and campaigns. To view a complete list of available languages, click here.
Store and campaign defaults
Default language (Campaign level) - The campaign's default language is set on the Languages page within a campaign. When your customer's locale isn't supported or detected, the emails and pages shown are in the default language you set for your campaign.
Default store language (Account level) - The default store language is set on the Store Settings page. When you select a default store language, new campaigns that you create adopt the default store language. Preferably, this should match the default language of your store in your platform's admin settings.
Note: Changing your account's default store language won't affect the default language on the campaign level. Only new campaigns created will follow the default store language.
Setting the default language
Account level
On the dashboard, go to My Store > Store Settings.
Click the Default Store Language dropdown and select the language you want to set as the default.
Click Save Changes.
Campaign level
On the dashboard, go to Campaigns > All Campaigns > Select your campaign.
Click Languages.
Scroll down and click the Default language dropdown and select your campaign's default language.
If you enabled only one language, that is set to be the default language of the campaign. You must have multiple languages enabled to be able to select a new default language.
Note: The content in your emails and pages is not automatically translated to the selected default language. You need to manually translate your content. Learn more
Not seeing the language you want to use in the options?
If the language you want to use is not in the list of available languages we support, read the article Running your campaign in an unsupported language.
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