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Enabling multiple languages for your campaign
Enabling multiple languages for your campaign

Set multi-language emails and pages for your campaign

Adam avatar
Written by Adam
Updated yesterday

Add multiple languages to your campaign to localize your store's referral or affiliate program based on your customers' preferred languages.

Before you start multi-language integration

  • Your store's website supports multiple languages

  • You may need a developer to help you with multiple language integration

  • Some languages may not be supported by ReferralCandy


Enabling multiple languages for a campaign

  1. Go to your campaign's Languages page:

    • From the ReferralCandy dashboard, go to Campaigns > Select your campaign > Languages.

    • From your Shopify admin, go to Campaigns > Select your campaign. In the Customize campaign section, click Languages.

  2. Under Multi-languages, select the additional languages that your store supports.

  3. Save the changes.

Note: Adding languages doesn't automatically translate all your campaign emails and pages to the languages you selected. You should manually add your translations in your campaign's theme settings.

Adding translations in emails and pages

  1. Go to your Themes page:

    • From the ReferralCandy dashboard, go to Campaigns > Select your campaign > Email & Pages.

    • From your Shopify admin, go to Campaigns > Select your campaign. In the Customize campaign section, click Themes.

  2. Find your active theme and click Edit (Non-Shopify) or Customise (Shopify).

  3. Select the language you want to add translations to:

    • On the ReferralCandy dashboard, go to Content. Click the Languages dropdown and select the language.

    • In Shopify admin, find the language dropdown above the preview pane and select the language.

  4. Manually add the translations for your emails, pages, and widgets.

  5. Save the changes.


Check the language integration with your store

Each customer is tagged with a language or locale when they visit your store. For a multi-language campaign to work, your store needs to have the same languages selected in ReferralCandy.

Make sure to match your store's available languages from your store platform's admin settings, and check that multiple languages are syncing well between the store and your campaign depending on your store integration type.

To learn more about using multiple languages:


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