If your store supports multiple languages, you’ll be glad to know that you have the option to run your referral program in multiple languages using our app.

Important Note: Before you start, make sure that:

  1. You have a developer in your team who can help you with the multiple languages integration.

  2. Your store has multiple languages activated.

  3. You are not on the Autopilot theme as this theme only works in English at this time.


How to enable multiple languages in your ReferralCandy dashboard

  1. On the left-hand side of the dashboard, click on Referral Program and then go to Language Settings.

  2. Choose the default store language, and click on the additional languages listed under Multi-Languages to add other languages your store supports.

    • If the language you are looking for is not listed, you can follow the steps here.

  3. Once you are done selecting all the languages for your store, click on Save Changes.

Note: Selecting the language from the Language Settings screen would not automatically translate all your emails and pages to the languages you selected. Follow the steps below to complete this step.

1. Go to the left-hand panel of the dashboard and select Referral Program

2. Click on Emails and Pages and then Edit on the Theme you are using.
3. Click Content and select Edit All Text.
4. On the upper left-hand corner, you will see the dropdown to select the language to work on. Once selected, manually translate all email and page text to the chosen language. Once done, click on Save.


Check language integration with your store

Each customer will be tagged with a language when they visit your store. For a multiple-language referral program to work properly, your store needs to have the same language active. You can set your store language options from your store's admin dashboard settings.

Depending on your store integration type (email integration, Javascript integration, or API integration), check that multiple languages are syncing well between the store and ReferralCandy.


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