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Advice and answers from the ReferralCandy Team

Search results for:referral extension
[Shopify] Referral extension
The referral extension block shows the referral link and sharing options for enrolled customers, or a… Find the Referral Extension app under Referral Candy and click the + icon… Add the referral extension app
[Shopify] Customer referral details extension
Use an app block in the customer accounts menu to show customers their referral link and rewards… Find the Customer Referral Details Extension app under Referral Candy and click the + icon… Add the customer referral details extension
Widgets for your referral program
Various ways to invite your customers to join your referral program with widgets… The Shopify extension lets customers sign up for your referral program or share their referral link… Referral extension (Shopify)
Getting Started 2: Optimizing for Best Results
if you're a Shopify merchant: Referral extension that appears on your Shopify checkout page… Inviting past customers to your referral program… Customizing your referral program emails and pages
[Other Platforms] Showing a post-purchase popup to customers
Invite your customers to join your referral program upon checkout with a popup widget… Note: Other forms and widgets, such as the join page, embedded signup page, referral widget, and referral… The popup encourages a customer to sign up for your referral or affiliate program
Klaviyo: ReferralCandy events and custom properties
https://yourstore.referralcandy.com/DXTMKK4 RC FREN - Referral Link The contact's referral… Form types: Post-purchase popup (if signups are enabled) Referral extension (if signups are… the friend offer code, only the referral link
What do campaign emails & pages look like?
This affects referral detection and the performance of your referral or affiliate program… Shopify widgets If you're using the customer referral details extension for Shopify, a contact enrolled… Customer (Advocate) shares their referral link
Campaign states
Disabled Exception: The Customer referral details extension (Shopify) still appears if… Should I stop my campaign when I change my referral rewards?… details extension (Shopify) still appears if the customer is enrolled in another live campaign
Campaign enrollment
Ways your customers can participate in your referral program and become an advocate or affiliate… checkout extension for Shopify Embedded signup page Post-purchase popup Referral widget… Learn how to turn waitlists on or off for the referral checkout extension (Shopify) or the post-purchase
Troubleshooting referral detection
A successful referral is tracked when a friend clicks the referral link, the JavaScript tracking code… Referral detection FAQ… Still having trouble with referral detection?