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[Other Platforms] How to edit contacts

Change your ReferralCandy customer's information

Adam avatar
Written by Adam
Updated over 3 weeks ago

This article discusses features and capabilities available only for merchants on non-Shopify platforms. If you're using Shopify, visit this article.

When necessary, you can change the following customer information in your ReferralCandy contact list:

  • First Name

  • Last Name

  • Email Address

  • Locale or Language - if your referral program supports multiple languages

Note: Changes made to the contact details in ReferralCandy won't affect the contact details in your eCommerce platform, and vice versa.


Updating customer information

  1. From the ReferralCandy dashboard, go to Contacts.

  2. In the search bar, find the contact using their name or email address.

  3. Click the contact's name to view their information.

  4. Click the Actions dropdown and select Edit Details.

  5. Edit the fields you need to update.

  6. Click Submit.


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