Create reward tiers to encourage your advocates to make more referrals and earn better rewards as they hit referral milestones.
With tiered rewards, you gamify your referral or affiliate program and motivate your customers to increase their referral activity, driving new customers and boosting overall sales.
Note: You must subscribe to the AffiliatePlus (Beta) add-on to use cash rewards starting from the 2nd tier onwards.
Add a new tier
By default, your campaign uses 1 reward tier, which means your advocates get the same reward value from the first earned reward onwards. Use the tiered reward structure to give advocates a better reward when they've earned a certain number of rewards.
Pro Tip: Ensure that your reward value at higher tiers are compelling enough to motivate advocates to continue referring their friends.
To add reward tiers:
Go to your campaign's Advocate reward page:
In the upper-right corner, click Add new tier.
Set the Number of rewards to qualify for tier. Enter the minimum number of earned rewards in the field.
Set up the new reward tier. You can choose an entirely new reward type or a different reward setup from your previous tier.
Save the changes. Repeat the steps to create a new tier.
When you save a new reward tier, ReferralCandy automatically adjusts your existing tiers to cover all ranges without any overlaps.
Note: You can't delete or edit the minimum number of earned rewards for the default or first tier. The first tier always starts at 1 earned reward.
Tiered rewards FAQ
What happens if I edit or delete a reward tier?
What happens if I edit or delete a reward tier?
When you edit the minimum number of earned rewards for an advocate to qualify for a tier, or when you delete a tier, ReferralCandy automatically adjusts the tier ranges and reorders them to ensure that all ranges are covered.
Can I set the range of the tier manually?
Can I set the range of the tier manually?
No. ReferralCandy automatically assigns your tier ranges based on the minimum number of earned rewards you set when you create new tiers. The default or first tier always starts at 1, and your highest tier is open-ended (e.g., 10+).
For example:
You created a 2nd tier with 5 as the minimum reward earned
Your 1st tier (default) is auto-adjusted to the 1 - 4 range
You created a 3rd tier with 10 as the minimum reward earned
Your 2nd tier is auto-adjusted to the 5 - 9 range
Your 3rd tier is set to the 10+ range
Can I use different reward types or reward settings in each tier?
Can I use different reward types or reward settings in each tier?
Yes. When you create a new reward tier, you can choose an entirely new reward type or reward setup from your previous tier.
Each tier can have its own unique reward value, allowing you to configure better and more attractive rewards for your advocates as they earn more rewards and reach higher tiers in your referral or affiliate program.
Note: You must subscribe to the AffiliatePlus (Beta) add-on to use cash rewards starting from the 2nd tier onwards.
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