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Integration: Using ReferralCandy with Recharge (Recharge Checkout on Shopify)
Integration: Using ReferralCandy with Recharge (Recharge Checkout on Shopify)
Adam avatar
Written by Adam
Updated over a week ago

Integrate Recharge with ReferralCandy so you can give out rewards on your store's subscription products. ReferralCandy supports two Recharge platform types that have different sets of advantages and limitations.

This article is specific to the Recharge Checkout on Shopify platform type. If you're on Shopify Checkout Integration, please see this article.

Connecting ReferralCandy to Recharge

Make sure that ReferralCandy and Recharge are installed on your Shopify store and that you are logged in on both platforms.

  1. On your ReferralCandy dashboard, go to Integrations and click Payments.

  2. Click Recharge. A popup message will appear. Click Connect to proceed. If you are not logged in to Shopify and Recharge yet, you will be prompted to log in.

  3. You will be taken to a confirmation screen. Click Install to proceed.

  4. A popup message will prompt you to select how you want to run your referral program. Select one and click Connect. What's the difference?

  5. To allow your customers to apply discount codes to existing subscriptions, tick the checkboxes shown below on your Recharge dashboard.

    Once connected, your ReferralCandy Payments Integration page will show that Recharge is connected.

  6. Go to your campaign and click Rewards on the left-hand side of the dashboard to configure your reward settings. Save the changes.

What's the difference?

If you want to run the referral program exclusively for subscription products, choose 'Run on Recharge only'. The coupon reward will auto-apply to your customer's queued subscription charges.

Run on Recharge and Shopify

Run on Recharge only

Coupons work on

either checkout

Coupons work on

Recharge checkout only

Advocate can choose to apply their coupon reward to their subscription or a new purchase

Advocate coupon reward automatically queued to their future subscription charge

How will your customers receive their coupon rewards?

For 'Run on Recharge and Shopify'

  1. When new customers are referred by Advocates of the referral program, they will receive a coupon code from the ReferralCandy friend landing page. They can then copy the coupon code (FRIEND-XXXXX) and paste it on either:

    • the one-time order checkout; or

    • the subscription order checkout

  2. After making a successful referral, the Advocate will receive a reward email with a unique coupon code inside. They can copy the code and paste it on either:

    • the one-time order checkout; or

    • a new subscription purchase; or

    • the existing subscription page via the customer portal

Note: Rewards cannot be configured to have a minimum purchase amount. Doing so would make the rewards unusable on the customer's existing subscriptions page. See Recharge's Discount FAQ.

For 'Run on Recharge only'

The Advocate will receive a reward email with the code inside. This code will be automatically applied to queued charges on their subscription. Learn more about auto-apply here.

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