When do we charge commission?
ReferralCandy charges commission only on purchases made by new customers referred to your store, which we refer to as referral sales.
The commission only applies to the first three (3) purchases the Referred Friend makes, regardless of the number of referred purchases that you choose to reward the referring Advocate for and regardless of the minimum purchase amount needed to be eligible for a referral reward.
ReferralCandy will, as much as possible, extract the subtotal amount (the amount after any discount is applied, but before taxes and shipping are added in) of your referral sales, and use this figure as the basis for calculating cash rewards and commissions. Learn more
How is the commission fee calculated?
If you're on the Premium Plan, ReferralCandy will charge a commission at a rate of 3.5% on your store’s referral sales for the month.
Example: You signed up for the Premium plan billed monthly. Your store's total referral sales for the month is $2000. We would charge you $70 in commission plus the base fee of $59. Your invoice for that month would be $129.
If you're on the Plus Plan, ReferralCandy will charge a commission at a rate of 1.5% on your store’s referral sales for the month.
Example: You signed up for the monthly Plus plan billed monthly. Your store’s total referral sales for the month is $2000. We would charge you $30 in commission plus the base fee of $299. Your invoice for that month would be $329.
Want to see an estimate of your ROI and charges? See our Plans & Pricing page here. You can also use our ROI calculator to see your estimated billing.
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