When do we charge commission?
ReferralCandy charges commission only on purchases made by new customers referred to your store, which we refer to as referral sales.
The commission only applies to the first three (3) purchases the Referred Friend makes, regardless of the number of referred purchases that you choose to reward the referring Advocate for and regardless of the minimum purchase amount needed to be eligible for a referral reward.
ReferralCandy will, as much as possible, extract the subtotal amount (the amount after any discount is applied, but before taxes and shipping are added in) from the invoices that you forward to ReferralCandy, and use this figure as the basis for calculating cash rewards and commissions. You can read more about this here.
How is the commission fee calculated?
See our Plans & Pricing page. You can also use our ROI calculator to see your estimated billing.
If you chose to be on the Premium Plan, ReferralCandy will charge a commission at a rate of 3.5% on your store’s referral sales for the month.
Example: You signed up for the Premium plan billed monthly. Your store's total referral sales for the month is $2000. We would charge you $70 in commission plus the base fee of $59. Your invoice for that month would be $129.
If you chose to be on the Plus Plan, ReferralCandy will charge a commission at a rate of 1.5% on your store’s referral sales for the month.
Example: You signed up for the monthly Plus plan billed monthly. Your store’s total referral sales for the month is $2000. We would charge you $30 in commission plus the base fee of $299. Your invoice for that month would be $329.
Visit the following articles to learn more about your billing and plan:
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