The currency you set on the Store details page applies to your entire ReferralCandy account:
All referral campaigns under that account
Minimum purchase amounts
Fixed-amount discounts or fixed-amount cash rewards
You cannot set different currencies per campaign, market, or customer group. Changing the currency changes it for every campaign in that ReferralCandy account.
Shopify Markets and multi-currency
If you use Shopify Markets to sell in multiple currencies from one Shopify store, ReferralCandy will still use your store currency only. We don’t currently support having separate ReferralCandy currencies per market (for example, one campaign in USD and another in GBP in the same account).
In this setup, we generally recommend using percentage-based rewards instead of fixed amounts in a specific currency, because percentage rewards work regardless of the currency your customers see at checkout. Minimum purchase amounts will still be checked using your store currency.
If you’re unsure how to set up rewards when selling in multiple currencies, contact us via the chat widget and ask to speak with an agent about multi-currency / Shopify Markets.
You can update your currency settings on the store details page. Changing the currency in the middle of running a referral program will affect the rewards you set up:
Minimum purchase amount - The minimum purchase amount is calculated in the currency you set. Learn more about setting a minimum spend on Shopify and other platforms.
Cash rewards* - The cash reward is shown in the currency you set.
If you change your currency settings, rewards are updated to the new currency without adjusting for exchange rates. For example, if you update your currency from USD to GBP, your cash reward of 10 USD becomes 10 GBP.
*Important: Cash rewards are issued in their USD equivalent via PayPal, regardless of the currency you set. For example, if a cash reward of 10 GBP is due to the advocate, it will be transferred via PayPal as its USD equivalent, such as 16.54 USD (assuming 1 GBP = 1.64 USD).
Updating the currency
Go to your Store details page:
From the ReferralCandy dashboard, go to My Store > Store Details.
From your Shopify admin, go to Accounts > Store details > Store settings.
Click the Currency dropdown.
Choose the currency you'd like to set for your referral program.
Save the changes.
💬 Need help? Click the chat widget on the right to start a conversation. Learn more