The store currency you set on the Store details page applies to your entire ReferralCandy account:
All referral campaigns under that account
Minimum purchase amounts
Fixed-amount discounts or fixed-amount cash rewards
Your ReferralCandy account has one store currency, shared by every campaign, market, and customer group. Changing it updates the store currency for the whole account.
Tremendous payout currency is a separate setting: choose it under Cash payout method on the campaign's Advocate reward or Affiliate reward page. Each campaign can use its own Tremendous payout currency, shared by all its tiers. See Integration: Tremendous for setup.
Shopify Markets and multi-currency
If you use Shopify Markets to sell in multiple currencies from one Shopify store, ReferralCandy uses the same store currency across your markets for reward amounts and minimum purchase requirements. If you pay cash rewards through Tremendous, its payout currency setting controls the currency in which those rewards are paid.
In this setup, we generally recommend using percentage-based rewards instead of fixed amounts in a specific currency, because percentage rewards work regardless of the currency your customers see at checkout. Minimum purchase amounts will still be checked using your store currency.
If you’re unsure how to set up rewards when selling in multiple currencies, let us know.
You can update your currency settings on the store details page. Changing the currency in the middle of running a referral program will affect the rewards you set up:
Minimum purchase amount - The minimum purchase amount is calculated in the currency you set. See Reward conditions to set a minimum purchase amount.
Cash reward amounts - The cash reward amount is configured in your store currency. The payout currency depends on your cash payout method.
If you change your store currency, reward amounts are updated to the new currency without adjusting for exchange rates. For example, if you update your currency from USD to GBP, your cash reward of 10 USD becomes 10 GBP.
PayPal payouts: Cash rewards are issued in their USD equivalent via PayPal, regardless of the currency you set. For example, if a cash reward of 10 GBP is due to the advocate, it will be transferred via PayPal as its USD equivalent, such as 16.40 USD (assuming 1 GBP = 1.64 USD).
Updating the currency
Go to your Store details page:
From the ReferralCandy dashboard, go to Account > Store details > Store settings.
From your Shopify admin, open Apps > ReferralCandy, then go to Account > Store details > Store settings.
Click the Currency dropdown.
Choose the store currency you'd like to use.
Save your changes.