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Can referral rewards be accumulated before being sent to advocates?

Adam avatar
Written by Adam
Updated over 3 months ago

Yes, but in a fixed manner. Referral rewards from ReferralCandy are typically sent to advocates once they made enough rewardable referred purchases to be eligible for a reward.

Example: Your store wants to reward an advocate (Alice) with a $10 off coupon for each friend they refer. Alice makes 3 successful referrals.

What ReferralCandy can do

What ReferralCandy can't do

  • Send Alice a $10 off coupon after each referred purchase.

  • Alice will receive 3 coupons in total.

OR

  • Send Alice a single coupon for $30 after she has accumulated 3 rewardable referrals.

  • Allow Alice to accumulate as many rewards as she wants, and then send a single reward equivalent to the total amount she has accumulated so far.


Setting a required number of referrals

What you can do instead is set a required number of referrals before an advocate gets a reward. You can set the minimum number of referred purchases that an advocate has to make before they become eligible for a single referral reward.

Example: Your store wants to reward an advocate (Alice) with a $10 off coupon for each friend they refer, but they must first reach 3 successful referrals to get the "accumulated" coupon reward. Here's what you can do:

  • In your Reward Settings, set the Referrals required for advocate reward to 3.

  • Change your advocate reward to $30.

In this example, an advocate who doesn't reach the minimum number of referred purchases won't be eligible for any referral reward.

Using a Custom Reward

If you want to accumulate the rewards on your platform directly, you can opt for a Custom reward. Note that you'll have to set up and fulfill this reward yourself. This requires additional post-processing on your end that we don't directly support.


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