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Using coupon codes on products managed by Shopify subscription apps
Using coupon codes on products managed by Shopify subscription apps
Enable coupon codes for subscription apps integrated with Shopify Checkout
Patrick avatar
Written by Patrick
Updated over a week ago

Extend the reach of your referral program by enabling coupon codes for subscription products managed by Shopify subscription apps. You can enable this feature for the Advocate and Friend Reward on one-time purchases, subscription products, or both.

What you’ll need:

  1. A Shopify store

  2. A third-party subscription app that is integrated with your Shopify store that uses Shopify’s Subscription API

  3. Products managed by the subscription app (can be one-time purchases, subscription products, or both)


Setting up the reward

You have the flexibility to create the reward combination that best suits your store. You can set up the coupon code reward to discount purchases made by Advocates and their Referred Friends on:

  • Subscription products only

  • One-time purchases only

  • Both subscription and one-time purchases

Example: You can choose to offer an Advocate Reward of 20% off for subscription products only, and a Friend Reward of 30% that can be used on either a subscription or one-time purchase.

Advocate Reward

  1. Go to your Campaign then go to Rewards.

  2. Select Advocate Reward, then choose Coupon Reward.

  3. Switch the Enable coupon for subscription apps toggle on.

  4. Select one of the options:

    • One-time purchase only

    • Subscription products only

    • Both one-time purchases and subscription products

  5. Click Save Reward.

    Advocates get a 20% discount code for referring a friend on both one-time purchase and subscription products.

Friend Reward

  1. Go to your Campaign then go to Rewards.

  2. Select Friend Reward, then choose Coupon Reward.

  3. Switch the Enable coupon for subscription apps toggle on.

  4. Select one of the options:

    • One-time purchase only

    • Subscription products only

    • Both one-time purchases and subscription products

  5. Click Save Reward.

    Referred Friends get a 25% discount code for subscription products only.

Getting an error message?

If you are seeing this error on your ReferralCandy dashboard, this means that we’ve lost connection with the third-party subscription app integrated with your Shopify store. Your referral program will still be active but the coupon codes will work only on products not managed by the subscription app, regardless if they’re a subscription or one-time purchase.

If you’ve removed the subscription app from your Shopify store, you may disregard the error message.

To resume using coupon codes to products using subscription apps:

  1. Ensure that your third-party subscription app is connected with your Shopify store. Please follow the instructions provided by the third-party app on their support site.

  2. Go back to your ReferralCandy dashboard and follow the steps outlined above to re-enable the settings.


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