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Using coupon codes on products managed by Shopify subscription apps
Using coupon codes on products managed by Shopify subscription apps

Enable coupon codes for subscription apps integrated with Shopify Checkout

Adam avatar
Written by Adam
Updated over a week ago

Extend the reach of your referral program by enabling coupon codes for subscription products managed by Shopify subscription apps. You can enable this feature for the Advocate and Friend Offer on one-time purchases, subscription products, or both.

What you’ll need:

  1. A Shopify store

  2. A third-party subscription app that is integrated with your Shopify store that uses Shopify’s Subscription API

  3. Products managed by the subscription app (can be one-time purchases, subscription products, or both)

Setting up the reward

You can set up the coupon code reward to discount purchases made by Advocates and their Referred Friends on subscription products, one-time purchases, or both.

  1. Go to your Campaign then go to Rewards.

  2. Click the Advocate Reward or Friend Offer tab, then choose Coupon.

  3. Toggle the Enable coupon for subscription apps on.

  4. Select one of the options:

    • One-time purchase only

    • Subscription products only

    • Both one-time purchases and subscription products

  5. Set a usage limit. Optionally, you can also select a Shopify product collection.

    Note: Your ReferralCandy account must be integrated with Recharge (Shopify Checkout Integration) to select product collections.

  6. Click Save Changes.

In this example, the Advocate gets a 20% off on either a subscription or a one-time purchase, and the Referred Friend gets a 25% coupon code for subscription products only.

Getting an error message?

If you are seeing this error on your ReferralCandy dashboard, this means that we’ve lost connection to the third-party subscription app integrated with your Shopify store. Your referral program will still be active but the coupon codes will work only on products not managed by the subscription app, regardless if they’re a subscription or one-time purchase.

If you’ve removed the subscription app from your Shopify store, you may disregard the error message.

To resume using coupon codes for products using subscription apps:

  1. Ensure that your third-party subscription app is connected to your Shopify store. Please follow the instructions provided by the third-party app on their support site.

  2. Go back to your ReferralCandy dashboard and follow the steps outlined above to re-enable the settings.

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