Extend the reach of your referral program by enabling coupon codes for subscription products managed by Shopify subscription apps. You can enable this feature for the advocate reward and friend offer on one-time products, subscription products, or both.
To enable coupon codes for your subscription products, you must be using a third-party subscription app integrated with your Shopify store using Shopify’s Subscription API. Here's a non-exhaustive list of supported platforms:
Recharge Subscriptions
Seal Subscriptions
Skio Subscriptions
Bold Subscriptions
Loop Subscriptions
Enabling coupon for subscription apps (Shopify)
Set up the coupon reward to discount purchases made by advocates and their referred friends on subscription products, one-time purchases, or both.
From your Shopify admin, go to Campaigns > Select your campaign. In the Set rewards section, click Advocate reward or Friend offer.
Select the Coupon option. Learn more
In the Subscription apps section, turn on Enable coupon for subscription apps.
Choose which product type(s) the coupon is applicable to:
One-time purchases only
Subscription products only
One-time and subscription purchases
Set the Usage limit. This is the number of times the coupon can be applied to a subscription product. The default and recommended value is 1.
Click Save.
Getting an error message?
Getting an error message?
Error: Your subscription app has been disconnected from Shopify
This error message means that your ReferralCandy account has lost connection to the subscription app integrated with your Shopify store.
Your referral program will still be active, but the coupon codes will work only on products not managed by the subscription app, regardless if they’re a subscription product or a one-time purchase.
If you removed the subscription app from your Shopify store, you may disregard the error message.
To resume using coupon codes for products using subscription apps:
Ensure that your third-party subscription app is connected to your Shopify store. Follow the instructions provided by the third-party app on website.
Go back to your ReferralCandy dashboard and follow the steps above to re-enable the settings.
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