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Using coupon codes on products managed by Shopify subscription apps
Using coupon codes on products managed by Shopify subscription apps

Enable coupon codes for subscription apps integrated with Shopify Checkout

Adam avatar
Written by Adam
Updated over a week ago

Extend the reach of your referral program by enabling coupon codes for subscription products managed by Shopify subscription apps. You can enable this feature for the Advocate and Friend Offer on one-time products, subscription products, or both.

What you’ll need:

  1. A Shopify store

  2. A third-party subscription app that is integrated with your Shopify store that uses Shopify’s Subscription API (non-exhaustive sample list below):

    1. ReCharge Subscriptions

    2. Seal Subscriptions

    3. Skio Subscriptions

    4. Bold Subscriptions

    5. Loop Subscriptions

  3. Products managed by the subscription app, such as one-time purchases, subscription products, or both.

Note: If available (and where applicable), it is recommended to first directly integrate with your subscription platform here: before proceeding.

Enabling coupon for subscription apps

Set up the coupon reward to discount purchases made by Advocates and their referred friends on subscription products, one-time purchases, or both.

  1. On the dashboard, go to Campaigns > All Campaigns > Select your campaign.

  2. Go to Rewards and click the Advocate Reward or Friend Offer tab.

  3. Select the Coupon option. Learn more

  4. Toggle the Enable coupon for subscription apps on.

  5. Choose which product type(s) the coupon is applicable to:

    1. One-time purchases only

    2. Subscription products only

    3. Both one-time purchases and subscription products

  6. Set the Usage Limit. This is the number of times the coupon can be applied to a subscription product. The default and recommended value is "1."

  7. Click Save Changes.

Getting an error message?

Error: Your subscription app has been disconnected from Shopify

  • This error message means that your ReferralCandy account has lost connection to the subscription app integrated with your Shopify store.

  • Your referral program will still be active, but the coupon codes will work only on products not managed by the subscription app, regardless if they’re a subscription product or a one-time purchase.

  • If you removed the subscription app from your Shopify store, you may disregard the error message.

To resume using coupon codes for products using subscription apps:

  1. Ensure that your third-party subscription app is connected to your Shopify store. Please contact the follow the instructions provided by the third-party app on their support site.

  2. Go back to your ReferralCandy dashboard and follow the steps above to re-enable the settings.

💬 Need help? Click the chat widget on the right to start a conversation. Learn more

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