You may cancel your ReferralCandy plan and add-ons at any time. When your account is cancelled, the cancellation takes effect immediately and your service data is deleted. This cannot be undone.
ReferralCandy invoices are based on services already rendered and referral sales already tracked. Because of this, we operate a strict no-refund policy for all plans. We don’t offer full, partial, or pro-rated refunds for unused time, early cancellation, or non-use of the Service.
Any pending fees or charges at the time of cancellation (for example, from sales generated through your referral program) will still be billed to your payment method on file or invoiced to you in line with our Terms of Service.
If you’d like your account to remain active until the end of your current billing period and then be cancelled, please contact us so we can schedule this.
For step-by-step instructions on how to delete or cancel your account, see:
– Shopify: Deleting and cancelling my account
– Other platforms: Deleting and cancelling my account
This article is a summary for convenience only. In case of any inconsistency, the Anafore Terms of Service will apply.
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