IMPORTANT! ReferralCandy no longer supports the version 1.0 legacy integration seen from the ReCharge App Marketplace. We advise you to remove that integration immediately and switch over to this guide's current and latest integration method instead.

ReferralCandy and Recharge are excited to team up to provide you with a referral solution that works for your recurring subscription charges.

Depending on your store's Recharge checkout platform, ReferralCandy has 2 different integrations available, that have a different set of advantages and limitations. This article is specific to the Shopify Checkout Integration platform type.

If you're on the Recharge Checkout on Shopify platform, please see this article

Learn more about identifying your store's Recharge checkout platform

This setup will allow you to run a referral program specifically for subscription products only.

How to activate Recharge Integration for your Shopify store

1. Make sure that ReferralCandy and Recharge are installed on your Shopify store and that you are logged in on both platforms.

2. On your ReferralCandy dashboard, go to Integration and click on the Connect button for the Recharge app

3. You will then get this pop-up message. Click on Connect to proceed. If you are not logged in to Shopify and Recharge yet, you will be prompted to log in.

4. You will be taken to a confirmation screen. Click Install to proceed.

5. Your Integration page will show that Recharge has been connected. Your campaign will be automatically paused to give you time to configure your rewards. Click on Rewards on the left-hand side of the dashboard to configure your reward settings.

6. On the Recharge dashboard, allow customers to apply a coupon (discount) to an existing subscription

10. Go to the Stats and Overview page to activate your referral program.

Congratulations, you've successfully launched your referral program for subscriptions!

How will your customers receive their referral rewards (coupon)

1. When new customers are referred by advocates of the referral program, they will receive a coupon code from the ReferralCandy friend landing page. They can then copy the coupon code (FRIEND-XXXXX) and paste it on the subscription order checkout.

2. After making a successful referral, the referrer (advocate) will receive a reward email with a unique coupon code inside. They can copy the code and paste it on EITHER

  • the subscription order checkout, OR

  • the existing subscription page in their Customer Account

Discount Code Behavior

  • Discount codes created by this integration can only be applied to subscription products.

  • Referred friends can only apply their discount codes on new subscriptions.

    • Referred friend discount codes will be created in the following format: FRIEND-1234567

  • Advocates can only apply discount codes earned on existing subscriptions.

    • Advocate discount codes will be created in the following format: THANKS-1234567

Note: Discount Codes for existing subscriptions cannot be configured with a minimum purchase requirement. This is a current limitation of the Recharge platform, for more details please see LINK.

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