IMPORTANT! ReferralCandy no longer supports the version 1.0 legacy integration seen from the ReCharge App Marketplace. We advise you to remove that integration immediately and switch over to this guide's current and latest integration method instead.

ReferralCandy and Recharge are excited to team up to provide you with a referral solution that works for your recurring subscription charges.

Depending on your store's Recharge checkout platform, ReferralCandy has 2 different integrations available, that have a different set of advantages and limitations. This article is specific to the Shopify Checkout Integration platform type.

If you're on the Recharge Checkout on Shopify platform, please see this article

Learn more about identifying your store's Recharge checkout platform

This setup will allow you to run a referral program specifically for subscription products only.

How to activate Recharge Integration for your Shopify store

1. Make sure that ReferralCandy and Recharge are installed on your Shopify store and that you are logged in on both platforms.

2. On your ReferralCandy dashboard, go to Integration and click on the Connect button for the Recharge app

3. You will then get this pop-up message. Click on Connect to proceed. If you are not logged in to Shopify and Recharge yet, you will be prompted to log in.

4. You will be taken to a confirmation screen. Click Install to proceed.

5. Your Integration page will show that Recharge has been connected. Your campaign will be automatically paused to give you time to configure your rewards. Click on Rewards on the left-hand side of the dashboard to configure your reward settings.

6. On the Recharge dashboard, allow customers to apply a coupon (discount) to an existing subscription

10. Go to the Stats and Overview page to activate your referral program.

Congratulations, you've successfully launched your referral program for subscriptions!

How will your customers receive their discount codes?

For Referred Friends (Referees)

  • When new customers are referred by advocates of the referral program, they will receive a coupon code from the ReferralCandy friend landing page. They can then copy the coupon code (E.g. FRIEND-ABC1234) and paste it on the Shopify checkout page.

For Advocates (Referrers)

  • After making a successful referral, the referrer (advocate) will receive a reward email with a unique coupon code inside.

Where are the discount codes applicable?

For Referred Friends (Referees) and Advocates (Referrers):

  • Discount codes created by this integration can only be applied to subscription products.

For Referred Friends (Referees)

  • Referred friends can only apply their discount codes on new subscriptions.

    • Referred friend discount codes will be created in the following format: FRIEND-1234567

For Advocates (Referrers)

  • Advocates can only apply discount codes earned on their existing subscriptions (via their Customer Portal) or new subscriptions

    • Advocate discount codes will be created in the following format: THANKS-1234567

Are there any limitations for discount codes created for subscription items?

  1. Discount Codes for existing subscriptions cannot be configured with a minimum purchase requirement. This is a current limitation of the Recharge platform, for more details please see LINK

  2. Unlike one-time use discount codes, subscription discount codes cannot be set to only work on specific Shopify Collections

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