IMPORTANT! ReferralCandy no longer supports the version 1.0 legacy integration seen from the ReCharge App Marketplace. We advise you to remove that integration immediately and switch over to this guide's current and latest integration method instead.

ReferralCandy and Recharge are excited to team up to provide you with a referral solution that works for your recurring subscription charges.

Depending on your store's ReCharge checkout platform, ReferralCandy has 2 different integrations available, that have a different set of advantages and limitations. This article is specific to the Recharge Checkout on Shopify platform type.

If you're on the Shopify Checkout Integration platform, please see this article

How to activate Recharge Integration for your Shopify store

1. Make sure that ReferralCandy and Recharge are installed on your Shopify store and that you are logged in on both platforms.

2. On your ReferralCandy dashboard, go to Integration and click on the Connect button for the Recharge app

3. You will then get this pop-up message. Click on Connect to proceed. If you are not logged in to Shopify and Recharge yet, you will be prompted to log in.

4. You will be taken to a confirmation screen. Click Install to proceed.

5. A popup message will prompt you to select how you want to run your referral program.

What's the difference?

If you want to run the referral program exclusively for subscription products, choose 'Run on Recharge only'. The advocate coupon reward will auto-apply on your customers' queued subscription charges.

6. On the Recharge dashboard, allow customers to apply a coupon (discount) to an existing subscription

7. Your Integration page will show that Recharge has been connected. Your campaign will be automatically paused to give you time to configure your rewards. Click on Rewards on the left-hand side of the dashboard to configure your reward settings.

8. Go to the Stats and Overview page to activate your referral program.

Congratulations, you've successfully launched your referral program for subscriptions!

How will your customers receive their referral rewards (coupon)?

For 'Run on Recharge and Shopify'

1. When new customers are referred by advocates of the referral program, they will receive a coupon code from the ReferralCandy friend landing page. They can then copy the coupon code (FRIEND-XXXXX) and paste it on EITHER

  • the one-time order checkout, OR

  • the subscription order checkout

2. After making a successful referral, the referrer (advocate) will receive a reward email with a unique coupon code inside. They can copy the code and paste it on EITHER

  • the one-time order checkout, OR

  • a new subscription purchase, OR

  • the existing subscription page in their Customer Account

    Note: Rewards CANNOT be configured to have a minimum purchase amount. Doing so would make the rewards unusable in the customer's existing subscriptions page per Recharge's Discount FAQ.

For 'Run on Recharge only'

β€’ The advocate will receive a reward email with the code inside. This code will be automatically applied to queued charges on their subscription. Learn more about auto-apply here.

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