You can find information about your billing under Profile in your ReferralCandy dashboard. Here you can view your plan, edit your billing information, view your current billing, and see your billing history.
Your plan and billing information
On the Plans & Pricing page you will see your ReferralCandy plan and the commission percentage fee for your chosen plan. From this page you can also update your billing & payment details.
Note: If you have a Shopify store using cash rewards, your bill will be split between two methods: (1) your monthly base plan and commission will be charged to Shopify Billing, and; (2) cash rewards will be charged to your credit card (Stripe). Learn more
Your current bill
To view your current bill go to your Billing page. The invoice will show your real-time invoice amount, commissions, and (if applicable) cash rewards:
Your billing history
Each month, ReferralCandy will send a billing notification email to your configured billing email address. You can find a history of past invoices in the Billing History section of the dashboard.
Click the invoices to see more information. In each invoice you will see:
Commission charged
Minimum usage fee charged
Fees for add-ons
Fees for cash rewards
Total amount charged
Payment status
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