If your store supports multiple languages, you have the option to run your campaigns in multiple languages.
Important: Before you start enabling multi-languages, make sure that:
Your store has multiple languages activated
You have a developer in your team who can help you with the multiple languages integration
Enabling multiple languages for a campaign
Go to your campaign's Languages page:
Under Multi-languages, select the additional languages that your store supports.
Save the changes.
Note: Adding languages doesn't automatically translate all your campaign emails and pages to the languages you selected. You should manually add your translations in your campaign's theme settings.
Adding translations in emails and pages
Go to your Themes page:
Find your active theme and click Edit (Non-Shopify) or Customise (Shopify).
Select the language you want to add translations to:
On the ReferralCandy dashboard, go to Content, click the Languages dropdown and select the language.
In Shopify admin, find the language dropdown above the preview pane and select the language.
Manually add the translations for your emails, pages, and widgets.
Save the changes.
Check the language integration with your store
Each customer is tagged with a language or locale when they visit your store. For a multi-language campaign to work, your store needs to have the same languages selected in ReferralCandy.
Make sure to match your store's available languages from your store platform's admin settings, and check that multiple languages are syncing well between the store and your campaign depending on your store integration type.
To learn more about using multiple languages in your referral program, check out the following articles:
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