Important Note: Changing the timezone will affect the tracking of your referred purchases.

The timezone for your ReferralCandy account should be the timezone of the timestamp indicated in your invoice emails to ensure proper tracking of your referred purchases.


The following example illustrates this:
Assume that it is now 2 pm on January 29th, 2014 (GMT -5: Eastern Time, US & Canada). A purchase has just been made and an invoice email has just been sent. If the timestamp on the invoice email indicates that the purchase was made at:

  • 2 PM on January 29th, 2014, then select (GMT -5: Eastern Time, US & Canada)

  • 1 PM on January 29th, 2014, then select (GMT -6: Central Time, US & Canada)

  • 12 NN on January 29th, 2014, then select (GMT -7: Mountain Time, US & Canada)

  • 11 AM on January 29th, 2014, then select (GMT -8: Pacific Time, US & Canada)


To change the timezone of your ReferralCandy account

  1. Go to the Store Settings section of your dashboard.

  2. Click on the Store Timezone dropdown and choose the correct timezone for your store.

  3. Click the Save Changes.


Did this answer your question?