You can get a list of your customers including their names, email addresses, and details about their referral activities in the CSV file format.
Exporting your contacts
When you export your contact list, ReferralCandy sends an email that contains the exported CSV file to your admin email address. The email may take up to 30 minutes to process, and the download link expires in 6 hours upon receipt.
You can open the CSV file using any spreadsheet software. This is what the exported CSV file would look like:
All contacts (Non-Shopify)
Merchants using another platform can export all ReferralCandy contacts from the dashboard. To export a list of all the registered contacts in your account:
From the ReferralCandy dashboard, go to Contacts.
Click Export Customers.
Advocates enrolled in a campaign
To export a list of contacts enrolled in a specific campaign:
Go to your campaign's Advocates page:
Click Export contacts (Non-Shopify) or Export (Shopify) in the upper-right corner.
Once exported, the link to the exported CSV file will be sent to your registered admin email address. The download link expires in 6 hours upon receipt.
Note: If you have a high-volume customer database, you may experience a delay in receiving the complete list of your customers. Please allow up to 24 hours.
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