Downloading a list of your customers

Export a CSV list of Advocates enrolled in your referral program

Caye Arahan avatar
Written by Caye Arahan
Updated over a week ago

You can get a full list of your customers in CSV file format on your Existing Customers page.

Exporting your customer list

  1. On your ReferralCandy account, go to Manage Customers and click Existing Customers.

  2. Click Export Customers.

  3. ReferralCandy will email your admin email address with the CSV file attached. This may take up to 30 minutes for most users. The download link expires in 6 hours upon receipt.

You can open the CSV file using any spreadsheet software such as Microsoft Excel, OpenOffice Calc, Numbers, etc. This is what the exported CSV file would look like:

Note: If you have a high-volume customer database, you may experience a delay in receiving the complete list of your customers. Please allow up to 24 hours to receive the email.

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