AffiliatePlus (Beta) is a paid add-on. Visit the signup page in the ReferralCandy web app or Shopify app to subscribe for the early beta access.

If you choose Coupon as your friend offer, the AffiliatePlus add-on allows you to change the default referral code with a custom code for your affiliates in a campaign.

Edit the affiliate referral code

To customize the affiliate referral code:

ReferralCandy dashboard	ReferralCandy app on Shopify
From the ReferralCandy dashboard, go to Campaigns > Select your affiliate campaign > Affiliates. Find the contact you want to edit in the Approved tab, or use the search bar. On the contact details page, find Referral Code in the INDIVIDUAL CAMPAIGN DETAILS section. Click Edit. In the Referral Code field, enter the contact's custom referral discount code. Click Save.	From Shopify admin, go to the Referral Candy app > Contacts. Find the contact you want to edit or use the search bar. Click the contact's Shopify ID. A new tab opens. In the upper right corner, click More actions and select Edit discount code. Select the affiliate campaign. In the Custom coupon code field, enter the contact's custom referral discount code. Click Save.

Note: When your affiliate campaign is paused or stopped, or the affiliate is unenrolled, the referral code becomes invalid. The code remains assigned to the affiliate and becomes valid again when the campaign is set back to live or the affiliate is re-enrolled.

AffiliatePlus custom referral code FAQ

Can my advocates/customers edit their friend offer discount code themselves?

No. Advocates in a customer referral campaign and affiliates in an affiliate campaign don't have the option to customize their own discount code.

Only merchants via the ReferralCandy dashboard can edit the discount code of an affiliate in an affiliatePlus enabled campaign. You must be subscribed to the AffiliatePlus (Beta) add-on to edit the affiliate's referral code.

Note: Discount codes for advocates in a customer referral campaign can't be customized, even with the AffiliatePlus add-on enabled.

Why am I getting the "Custom code already exists" error?

The Custom code already exists error appears when you're already using the referral code for another affiliate in your account.

If you already used the referral code before or it already exists in your eCommerce platform, you may not reuse the exact code for the same user or any other user in your affiliate campaign.

What happens if someone uses an affiliate's old referral code?

When you update an affiliate's referral or discount code, the old code is disabled, and affiliates must use and promote the new code. However, both the old and new codes remain attributed to the affiliate, and can't be reassigned to another contact or campaign.

Referred purchases made before the update that are still within the review period remain assigned to the affiliate and are not affected by the change.

Why can't I change my contact's referral discount code?

The ability to edit the referral or discount code is only available for:

Accounts with the AffiliatePlus add-on enabled
Affiliate campaigns with Coupon as the friend offer type
Contacts enrolled in an affiliate campaign

If you're getting an error when editing your affiliate's referral code, it's possible that it's already in use. Try again with a different code.

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Can I use ReferralCandy as an affiliate program?

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Advocate reward & friend offer FAQ

Campaign Management FAQ

Advocate Reward: Coupon