Your campaign's Theme controls how your referral emails, pages, and supported widgets look to your customers. The Visual Editor lets you customize text, branding, fonts, and supported block content without touching code. Branding set at the Theme level (logo, colors, fonts) cascades to every email and ReferralCandy-hosted page using that Theme — with separate fine-tuning available for emails vs pages when you need it.

This article is for Shopify merchants using ReferralCandy.

It covers how to edit your ReferralCandy campaign Theme in the Shopify embedded app, including:

Shopify checkout blocks/extensions and campaign Widget settings also have controls outside the Visual Editor. Use these guides for their full setup:

If you're trying to edit something and cannot find it in the ReferralCandy Visual Editor, check whether that element is edited in Shopify or in your campaign's Widgets settings instead.

Use this as a quick routing guide when you're trying to figure out where something should be edited.

Edit in ReferralCandy → Campaigns → select your campaign → Themes → Customize:

Edit in Shopify and/or your campaign's Widgets settings:

Rule of thumb:

This opens Theme Assets. Choose the email or page you want to edit. If a theme is marked Emails upgraded · View only, its View button opens the older version; use Customize on the upgraded theme for email editing.

Inside the Theme, the available emails, pages, and widgets are grouped into sections. Depending on the Theme, you may see sections like:

Open the section you want, then click the specific email, page, or widget you want to edit.

Examples of items you may be able to edit here include:

For pages and older email editors with controls on the left:

Common examples:

If your campaign uses multiple languages, ReferralCandy provides default translations for the standard content in supported languages. After you enable a language for your campaign, the default translations are immediately available on the Theme — we recommend reviewing each one to make sure the wording matches how you'd describe your campaign, and editing any that don't fit your preferred tone or terminology. See Enabling multiple languages for your campaign to add or remove languages.

The Visual Editor is best for standard content and branding edits, such as:

Not every block will expose the same settings, and available options can vary by Theme.

When you see something in the Visual Editor preview, it may fall into one of these categories:

Important:

The layout depends on the asset and editor version. The page editor and older email editor use the arrangement below. Upgraded emails use the new email editor.

Older email editor: settings on the left, preview in the centre and preview options on the right.

At the Theme level, you'll also see Theme settings, where you can manage shared branding and styling across the Theme.

If your email opens with Sections on the left and Settings, Translations and Checks on the right, use these controls:

Select Page for settings that apply to this email. The panel distinguishes Button style for this email from settings inherited From theme, and provides Change it for every email in theme settings for shared defaults.

For the main sharing button, select Your primary sharing method under Link destination, then use the separate Sharing method selector to inherit the theme setting or choose a channel for this email. See Choose the main sharing method.

From Themes, click Customize on the theme, then Theme settings on the Theme Assets page. This is where you manage shared branding, including logo, banner, colors, fonts, favicon and email footer defaults. Individual assets can also have their own overrides.

The first two settings, just below the Page/Email tabs, are your Theme-wide images. They stay visible on both tabs, because they apply to every page and email in the Theme:

Use the Page/Email tabs at the top of the panel to configure each surface separately.

Page tab — controls how your ReferralCandy pages render:

Email tab — controls how your campaign emails render:

The theme’s Primary sharing method chooses the featured sharing option on the Share Page and in emails that inherit it. The setting also applies to a Referral extension that shows a main sharing button. An email with its own sharing method keeps that choice when the theme default changes.

In the block email editor, the main Button has two separate controls: Link destination chooses where it goes; Sharing method chooses the channel when that destination is Your primary sharing method.

The email’s Sharing method applies to every main share button in that email. To change the shared default, use Theme settings → Primary sharing method; to choose the separate row of icons, use Share buttons.

In the page editor and older email editor, the left sidebar can show a Page Design section with Theme-level controls. These shared controls edit the same Theme data as the Theme settings page. In the new email editor, use the Page settings and their labels to distinguish this-email overrides from Theme defaults.

What you'll see varies by asset type:

Changes to shared Theme controls affect assets using those defaults. Settings labelled for this email only apply to that email.

Notes:

When you're done, click Save.

You can keep sharing focused on the referral link by hiding the friend discount code on supported stock-theme pages. The referral link and offer description stay visible; the code and its copy button are hidden. Codes are shown by default.

For a referral campaign’s portal, open Advocate Account Pages → Advocate Portal, select Share, and click the sharing area in the preview. In the left sidebar, turn off Show friend discount code. Check the Dashboard view too. For friend offers, open Friend Experience → Friend offer landing and check both Page and Popup. Preview each surface you want to change, then click Save. Developer-mode themes do not use this setting.

For an affiliate campaign, open Affiliate Account Pages → Affiliate Portal, select Dashboard, and click the sharing toolkit in the preview to open the Home Page controls. This is where you can find Show friend discount code; the affiliate’s Login view does not show their sharing toolkit.

Hiding the code changes its display, not the coupon itself or referral tracking. It does not make the code secret: it may still be visible in a discount link or at checkout. Advocate reward codes and campaign benefit codes have their own purpose and are not hidden by this setting.

Friends can continue through the referral link to use the offer at Shopify checkout. Check the complete checkout flow before hiding codes on a headless or custom storefront; see Testing the referral process.

On supported stock-theme pages, Share opens the device’s own share menu. Advocates choose an available app, such as Messages (SMS), and complete the send there. The available apps depend on their device and browser; opening the menu does not send a message.

The button appears only in browsers that support a device share menu. Supported surfaces include the advocate portal’s Share Page and rewards dashboard. Older stock themes and developer-mode themes do not include this button. It is separate from the sharing controls in campaign emails and Shopify extensions.

To choose whether it appears on a referral campaign’s portal, open Advocate Account Pages → Advocate Portal, find Social icons to show in the left sidebar. Select or clear Share button. This panel also lets you choose WhatsApp, X, Email, Facebook, Messenger, Telegram and Threads. Keep Show social sharing icons on to display your selected buttons. Click Save. The browser still needs to support the device share menu for the button to appear.

For an affiliate campaign, open Affiliate Account Pages → Affiliate Portal → Dashboard and click the sharing toolkit. Under Home Page → Social icons to show, select or clear Share button, then save.

The Share button uses the campaign’s WhatsApp message, including its language and paused/stopped variants. Edit that text in Social media messages; see Editing the default X, Facebook and WhatsApp sharing message. Advocates can still copy their referral link into another app.

Campaign emails can include a row of sharing icons, giving advocates more ways to share their referral link. Keep the channels that suit your audience. Each email has its own selection, so repeat your changes for every email you want to adjust.

If the left sidebar shows Show social share icons and Social icons to show, use the first control to hide the row or select individual channels under the second, then click Save. In that editor, hiding the Welcome Email’s social icons while a social channel is the primary sharing method switches the primary option to Copy link. The block editor’s channel picker and section Hide action are different controls.

If you're trying to edit something specific, use these checks first:

If you're using Tiered rewards (FlexiTiers), your campaign emails and pages can show a reward tiers table to encourage advocates or affiliates to reach those milestones.

Important:

For example:

To update the rewards shown in the table: