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Customizing your referral emails & pages
Customizing your referral emails & pages

Design your campaign emails and pages to align with your store's branding and style

Adam avatar
Written by Adam
Updated over a week ago

The updated dashboard provides expanded options for customizing the text and styling of emails and pages.


Branding customization

  1. On your ReferralCandy dashboard, go to Campaigns then click All Campaigns. Select the campaign you'd like to customize.

  2. Go to the Emails & Pages section on the left hand panel.

  3. Find your theme and click Edit. Go to the Branding tab.

On this tab, you can customize the following:

  • Logo - Should either be in JPG or PNG format, max size 10 MB. We recommend a logo of 280px (width) and 140px (height). The logo will be resized to a max width of 300px and a max height of 100px if it exceeds either.

  • Banner - Should either be in JPG or PNG format, max size 10 MB. The recommended dimensions for the banner image is 1890px by 660px.

  • Primary Color - You can input a HEX color code to set your primary color.

  • Font

Editing the content of emails & pages

  1. On your ReferralCandy dashboard, go to Campaigns then click All Campaigns. Select the campaign you'd like to customize.

  2. Go to the Emails & Pages section on the left hand panel.

  3. Find your theme and click Edit. Go to the Content tab.

You are able to edit the text of the following core referral emails:

  • Post Purchase Email (Invite Email)

  • Join Page

  • Reminder Email

  • Share Page

Once you're done customizing the content of your emails & pages, you can preview the content and its usability on both desktop and mobile. For emails, you can send a test email to your email address to see how the email would look like from someone's mailbox.

Editing all text

If you want to change the entire content of all available emails, pages and widgets, scroll down to the bottom of the left-side panel and click:

  • View All Content - lets you view more content such as invite emails, engagement and notification emails, and Advocate account pages.

  • Edit All Text - lets you edit all the text in your emails, pages and widgets.

Can I edit my theme using HTML/CSS?

If you're looking for a more in-depth level of branding and customization for your referral program, you may need to use Developer Mode.


๐Ÿ’ฌ Need help? Click the chat widget on the right to start a conversation. Learn more


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