Can I use ReferralCandy if I'm not using a supported ecommerce platform?

View our current list of supported platforms.

If you are not using one of ReferralCandy's supported platforms, note that ReferralCandy can integrate with almost any online store. As long as the below steps are possible on your store platform.

  1. Forward/BCC invoice emails to ReferralCandy immediately after each purchase with relevant transaction information.
  2. Insert a Javascript referral tracking code on your purchase completed page.

For guidance on how to perform these 2 steps for your store platform, please check with your store platform provider as they can help you navigate your stores admin panel. You can also find more details here.

Alternatively, you can try Javascript or API integration if your store does not allow you to forward or BCC invoice emails to ReferralCandy. You can also use these options if your want more accurate tracking or more custom integration.

Generally, ReferralCandy is currently unable to support the following online platforms:

  • Amazon
  • Chargebee
  • Crowdfunding platforms (e.g. Indiegogo, Kickstarter, GoFundMe etc.)
  • Etsy
  • Eventbrite
  • Freshbooks
  • Infusionsoft
  • Moonfruit
  • PayPal (where the user is redirected to PayPal to complete the purchase)
  • Quickbooks
  • Salesforce
  • Tilt
  • Weebly
  • Wix
  • Zepo
  • Mobile Apps (iOS, Android, Windows, Symbian etc.)

If you are using one of these known platforms we do not support, we sincerely apologize in advance. We cannot assist you with setting up a referral program at this point in time.

Drop us a note with the store platform you prefer so that when we support it we can get in touch with you. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.