The friend offer popup is a Shopify app embed that appears on your homepage when a referred friend is redirected to your store via the Advocate's referral link.
Important: If you wish to enable the friend offer popup, you must disable the Friend Offer Page on your campaign's Widgets page.
Friend offer page vs. popup
The friend offer page and friend offer popup serve the same purpose, which is to provide the discount code to the referred friend. The friend offer popup is a more seamless and improved option compared to the friend offer page.
If you wish to bring the referred friend directly to your Shopify store after clicking on a referral link, the friend offer popup is the recommended widget.
Using the friend offer popup
Turn on the friend offer popup in Shopify
The widget is not activated from the ReferralCandy dashboard. It can be accessed, customized, and activated from your Shopify theme editor.
To activate the friend offer popup:
From your Shopify admin, go to the App embeds page.
Toggle on Friend Offer Popup.
Customize the popup. You can do the following:
Upload a background image. The recommended image height is 87.5 pixels or a 4:1 aspect ratio.
Show or hide the divider line
Show or hide the copy icon
Show or hide the filled background behind the close icon
Click Save.
The popup follows your store's theme, such as the color, typography, and button settings.
Disable the friend offer page in ReferralCandy
You must disable the friend offer page to use the popup widget. To disable if you have it turned on:
On the dashboard, go to Campaigns > All Campaigns > select your campaign.
Click Widgets in the left sidebar.
Scroll down to find the Friend Offer Page section and toggle it off.
Click Save changes.
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