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[Shopify] Affiliate campaign analytics

See your affiliate campaign performance inside the ReferralCandy app in Shopify.

Adam avatar
Written by Adam
Updated this week

This article is for Shopify merchants only.

Where to find your affiliate campaign analytics

  1. In your Shopify admin, go to AppsReferralCandy.

  2. Click Affiliate campaigns.

  3. Select the affiliate campaign you want to review.

  4. Use:

    • Overview for a quick snapshot of campaign health

    • View detailed analytics for deeper reporting and filters


Overview tab: campaign snapshot

The Overview tab gives you a quick view of your affiliate campaign’s health, including:

  • Revenue — sales attributed to this affiliate campaign

  • Commissions paid — total commissions paid out to affiliates

  • Conversion rate — how effectively affiliate traffic turns into conversions

  • Active affiliates — how many affiliates are currently active in the campaign

You’ll also see shortcuts for common actions (for example: reward settings, enabled emails/widgets, and content/theme settings). These don’t change your analytics—but they can explain why a campaign is performing the way it is (e.g., which emails or widgets are enabled).

Tip: If you want to analyze performance over a specific time range (e.g., last 30 days), use View detailed analytics.


View detailed analytics: deeper reporting (recommended)

From the Overview tab, click View detailed analytics.

At the top of the Analytics page, use the filters to control what you’re viewing:

  • Date range (e.g., Last 30 days)

  • Campaign selector (choose a specific affiliate campaign, or select All Affiliate Campaigns)

Revenue section

The Revenue section summarizes financial performance for the selected filters, including:

  • Affiliate revenue

  • Total commissions paid

  • Commissions pending

  • Net affiliate profit (a quick view of revenue vs commissions)

Conversions section

This section focuses on affiliate traffic and outcomes:

  • Link clicks

  • Conversion rate

  • Conversions (shown in a trend chart)

Affiliates section

This section helps you understand affiliate participation and momentum:

  • Active affiliates

  • Inactive affiliates

  • Total enrolled affiliates

  • Active rate

  • New affiliate sign-ups (trend chart)

You may also see:

  • Top Affiliates (with an Export option)

  • Traffic by location (where campaign traffic is coming from)


Brand Lift tab

If your campaign has the Brand Lift tab, it shows how affiliate content contributes to store activity.

You’ll typically see a funnel-style view of:

  • Social content views

  • Store visits

  • Referrals made

  • Revenue generated

Brand Lift may also highlight a Top performing post and include summary scores (for example: brand lift and audience reaction).

If you want to review specific posts and their engagement, use the button on this page (for example: View affiliate posts) and drill into the details available there.


Other tabs (quick notes)

  • Affiliates — a list of affiliates in the campaign, with search and export options.

  • Commissions — a payout view grouped by commission status (e.g., Pending / Processing / Paid / Failed), depending on what’s available for your campaign.

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