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Editing the default X, Facebook and WhatsApp sharing message
Editing the default X, Facebook and WhatsApp sharing message

Edit the default message template when Advocates share their referral link on social media

Adam avatar
Written by Adam
Updated over 2 weeks ago

Customize the default X (formerly Twitter), Facebook, and WhatsApp sharing messages and images that appear when your Advocates share their link on social media.

To edit your social media sharing settings:

  1. Go to your campaign's Social media messages page:

    1. From the ReferralCandy dashboard, go to Campaigns > Select your campaign > Social Media Messages.

    2. From your Shopify admin, go to Campaigns > Select your campaign. In the Customize campaign section, click Social media messages.

  2. Start editing your Facebook, X, or WhatsApp sharing message. A preview is available for you to see how the sharing message would look like as you make edits.

    • For Shopify, you can select the Language that you want to edit if you're using translations in multiple languages.

  3. Save the changes.


Facebook

In the Facebook tab or section, you can customize your default sharing message and image using the following options:

  • Edit the Facebook share card title

  • Edit the Facebook share card body

  • Set the Facebook card title and body for when the campaign is paused or stopped

  • Add a custom image to the sharing card. Your image should be 1200px by 630px in JPG or PNG format. The upload limit is 1MB. In the Brand image section, you have the following options:

    • Select Custom image to upload an image from your device

    • Select Default logo to use your store's logo as the card image

X (formerly Twitter)

In the X tab or section, you can customize your default sharing message and image using the following options:

  • Add your X handle to the tweet

  • Edit the X message

  • Set the X message for when the campaign is paused or stopped

  • Add a card by ticking the Include X (formerly Twitter) Card Support checkbox. Once checked, you can:

    • Edit the X share card title

    • Edit the X share card description

    • Set the X share card title and description for when the campaign is paused or stopped

    • Add a custom image to the share card. The recommended image dimension is 800px by 418px. The upload limit is 1MB and the image should be in JPG or PNG format.

WhatsApp

In the WhatsApp tab or section, customize your default WhatsApp message using the following options:

  • Edit the WhatsApp message

  • Set the WhatsApp message for when the campaign is paused or stopped


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