Friend Offer

Are coupon codes in friend offers linked to advocates?
By default, the coupon code in friend offer is not linked to the advocates who referred friends. Each store’s referral program uses the same coupon code in ...
Mon, 27 Jul, 2020 at 5:37 AM
Can friends use their offers without logging into their user account in a Shopify store?
This is possible depending on how your Shopify store is set up and is not dependent on ReferralCandy. ReferralCandy does not control the behavior or workflo...
Mon, 27 Jul, 2020 at 5:37 AM
Offering a Custom Friend Offer using Promo Link
Note: You will have to fulfill these custom offers directly as ReferralCandy is unable to do so on your behalf. You can offer a custom friend offer to g...
Mon, 27 Jul, 2020 at 5:39 AM
What happens when the friend offer expires?
A sample of a friend landing page with an expiry date shown below: When the friend offer expires, the campaign will stop automatically, thus pre...
Mon, 27 Jul, 2020 at 5:39 AM
What offers can be given out to referred friends?
For your referral program, your advocates can provide the following incentives to their referred friends to purchase at your store:  Coupon Code Promo...
Mon, 27 Jul, 2020 at 5:40 AM
Why aren't my customers able to use the Friend Offer coupon at checkout?
ReferralCandy does not manage coupon code creation/deletion for you. Hence, for all coupon codes used in your referral campaign, you have to make sure to ma...
Mon, 27 Jul, 2020 at 5:40 AM
Why isn't there an option for Single-Use Coupon Codes for the Friend Offer?
We understand that most retailers would like the Friend Offer to be available to new customers only for one-time use to prevent coupon code misuse. However...
Mon, 27 Jul, 2020 at 5:40 AM
Will I have to create the Friend Offer coupon code or will ReferralCandy create them for me?
Unfortunately, many eCommerce platforms don't provide us with sufficient access to their coupon generation feature to allow us to automate this for you...
Mon, 27 Jul, 2020 at 5:40 AM