Payment & Invoicing - Charges

I am unable enter my credit card details and I see an error when I do so, what is happening?
When you try to update your credit card details for your ReferralCandy account, you might encounter some errors that prevent you from updating your details....
Tue, 28 Jul, 2020 at 9:56 AM
View my current bill
To view your current bill, select "Billing" from the admin dropdown menu by clicking your email address in the top right of your dashboard. ...
Tue, 28 Jul, 2020 at 9:56 AM
Why do I have to add my credit card or payment details during the risk-free trial?
During the risk-free trial, you'll have access to the full suite of features that ReferralCandy offers, which includes sending out emails to others reg...
Tue, 28 Jul, 2020 at 9:56 AM
How does ReferralCandy charge commission?
We released a new pricing plan on 4 Aug 2017. If you signed up after 4 Aug 2017, you are on our new Premium Plan. If you signed up before 4 Aug 2017, you ar...
Tue, 28 Jul, 2020 at 9:57 AM
View / Change my current pricing plan
You are able to view / change the pricing plan for your ReferralCandy account through the ReferralCandy dashboard. If you are within the risk-free trial...
Tue, 28 Jul, 2020 at 9:57 AM
How does the free trial work?
We released a new pricing plan on 4 Aug 2017. If you signed up after 4 Aug 2017, you are on our new Premium Plan. If you signed up before 4 Aug 2017, you ar...
Tue, 28 Jul, 2020 at 9:57 AM
Is commission charged on all purchases that a referred friend makes?
No. Commission is only charged on the first three purchases that a referred friend makes, regardless of the number of referral purchases that you choose to ...
Tue, 28 Jul, 2020 at 9:57 AM
1099's and tax reporting
The following information is provided "as is" without warranty of any kind. You should always still consult a licensed tax advisor on tax-related ...
Tue, 28 Jul, 2020 at 9:57 AM
Where can I find a breakdown of invoices for my ReferralCandy account?
Each month, ReferralCandy will send a billing notification to your billing email address for your ReferralCandy account. You can also find a history of pas...
Tue, 28 Jul, 2020 at 9:57 AM
How are cash rewards or commissions calculated on referred purchases?
The ReferralCandy app will, as far as possible, extract the subtotal amount (the amount after any discount is applied, but before taxes and shipping are add...
Tue, 28 Jul, 2020 at 9:57 AM