Account Management

Contact ReferralCandy
The best way to contact us regarding any topic is to email support@referralcandy.com Please note that response times may vary depending on the plan that...
Tue, 28 Jul, 2020 at 9:58 AM
Changing my admin email address
The admin email address for your account is the email address that you use to log into your ReferralCandy account. It is also the email address that Referra...
Tue, 28 Jul, 2020 at 9:58 AM
Forgot my admin email address
If you have forgotten your admin email address, please contact us with the following information so that we can identify which account you are referring to:...
Tue, 28 Jul, 2020 at 9:58 AM
Changing my password
If you would like to change your password, you can do so by going to your My Profile page.  Enter your current password in the "Current Password:&qu...
Tue, 28 Jul, 2020 at 9:58 AM
Reset / Forgot my password (Retailer)
If you've forgotten your ReferralCandy accounts' password, you can reset it by going to: Forgot password Enter the admin email address associat...
Tue, 28 Jul, 2020 at 9:58 AM
Can I have multiple admin logins for one ReferralCandy account?
No. Currently each ReferralCandy account may use only one admin login. ReferralCandy has been developed to be a fully automated solution and requires mi...
Tue, 28 Jul, 2020 at 9:59 AM
Download a list of advocates involved in your referral program
You can get a full list of the Advocates involved in your referral program through the 'export to csv' feature located on the Advocates page of yo...
Tue, 28 Jul, 2020 at 9:59 AM
Deleting / Cancelling my account
Take note that your account will be deleted immediately if you click the red 'Delete my account and all my data' button and confirm it. Once your ...
Tue, 28 Jul, 2020 at 9:59 AM