ReferralCandy

PayPal Adaptive Payments End-of-Life (EOL)

This help article is for those who are affected by PayPal’s changes to their payment service. If you have received our emails or notifications about PayPal’s Adaptive Payments, this is for you.


Summary

PayPal is making a change that will affect our ability to collect payments from you.


To keep your referral program running, kindly update your payment method before September 30, 2021. 


Context


When you sign up for ReferralCandy, you can choose to pay with PayPal. We use PayPal’s Adaptive Payments API to bill our customers every month.


PayPal recently informed us that it will be shutting down its Adaptive Payments service.


This change will affect our ability to collect payments from you and keep your referral program running. 


Note: If you are sending out cash rewards via PayPal, this change will not affect the payout of your cash rewards.


Action required


To keep your referral program running, kindly update your payment method before September 30, 2021.


Here’s a help article with step-by-step instructions for changing your payment method.


We understand this is not an ideal experience. If you have any questions, please feel free to reach out.


J
Jaime is the author of this solution article.

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