ReferralCandy

Integration: Using ReferralCandy on your Shopify Store with ReCharge

ReferralCandy and ReCharge have teamed up to provide you a referral solution that works for your Shopify store and also works with recurring subscription charges.

How does ReferralCandy's ReCharge integration work on your Shopify store?

The ReferralCandy integration with ReCharge allows your advocates to apply their rewards to either their existing subscription, or to new purchases (Run on ReCharge and Shopify). You'll also have the ability to run your referral program exclusively on ReCharge (Run on ReCharge only).

 

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How to activate Recharge Integration for your Shopify store

1) Make sure that ReferralCandy and Recharge are installed on your Shopify store. 

 

2) On your ReferralCandy dashboard, go to Integration and click on connect button for the ReCharge app.

3) A pop-up message will prompt you to select how you want run your referral program.

  • What's the difference?

  • If you want to run the referral program exclusively for subscription products, choose 'Run on ReCharge only'. The advocate coupon reward will auto-apply on their queued subscription charges. Learn more about that here.

4) Click "Connect" to proceed.

 

5) A sign in window will open. Type in your Shopify store URL

6) Log in to your Shopify store

7) Click the 'Install' button

After that, you'll be directed to the ReferralCandy dashboard, with ReCharge indicated as connected app

8) Go to the Rewards section of the 'Edit Referral Program' page and set the rewards you want your customers to receive

  • If you choose coupon (referred friend or advocate), you can also limit the coupon codes on certain Shopify collections.

 

 9) On the ReCharge dashboard, allow customers to apply a coupon (discount) to an existing subscription

 

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Reward Options:

Advocate:

  • Coupon discount  - auto generated (both on Shopify and ReCharge) when an advocate is going to be rewarded; can be used on either Shopify's platform or on ReCharge's platform. If 'Run on ReCharge' is selected, coupons are only generated in ReCharge

  • Cash reward - paid out via PayPal; learn more about how cash rewards are paid out here

  • Custom reward (e.g., store products, store credits, etc) - to be fulfilled by you

Get more information on Advocate rewards here

 

Friend:

  • Coupon discount  - created when new advocates are added  to the campaign

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How will your customers receive their referral rewards (coupon)?

For 'Run on ReCharge and Shopify'

1) When new customers are referred by advocates of the referral program, they will receive a coupon code from the ReferralCandy friend landing page. They can then copy the coupon code (FRIEND-XXXXX) and paste it on EITHER

  • the one-time order checkout, OR

  • the subscription order checkout


2) After making a successful referral, the referrer (advocate) will receive a reward email with a unique coupon code inside. They can copy the code and paste it on EITHER 

  • the one-time order checkout, OR

  • the subscription order checkout, OR

  • the existing subscription page in their Customer Account

For 'Run on ReCharge only'

• The advocate will receive a reward email with the code inside. This code will be automatically applied to queued charges on their subscription. Learn more about auto-apply here.

J
Jason is the author of this solution article.

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