Please note that your ReferralCandy account will be charged as normal regardless if it's Active or Inactive. To find out if temporarily suspending your account is a viable option, please contact us.
To set your account to Active:
- Complete any tasks you need to do before you activate your referral program
- Head over to your dashboard
- Click on the green "Activate referral program" button on the left hand side
To set your account to Inactive:
Please write to us to pause your account.
What happens in each state:
- Referrals are tracked and rewarded
- Customers can’t refer friends to your store
- Your store stops getting new advocates