When the Friend Offer expires, the campaign will stop automatically, thus preventing advocates from sharing their referral links and referred friends from seeing the Friend Offer landing page (shown above) to apply the discount code at your store. Additionally, the dashboard will send you a notification to the Admin Email address indicated in Profile Settings.
To fix this, simply:
- Go to your ReferralCandy dashboard.
- Update the expiry date of your Friend Offer in the Rewards page.
- Click the Activate referral program button.
This will help get your referral program back up and running as soon as possible!